Landscape Maintenance Foreman

ZipRecruiter; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Landscape Maintenance Foreman to oversee multiple properties and ensure service excellence. In this role, you will manage a dedicated crew, maintain customer satisfaction, and handle operational challenges. Your expertise in landscape maintenance and strong leadership skills will be crucial in delivering high-quality service. This position offers a dynamic work environment with opportunities for professional growth and the chance to make a significant impact on customer relationships. Join a team where your contributions are valued and rewarded!

Benefits

Paid training

Paid time off

Medical benefits

Dental benefits

Vision benefits

Group life insurance

401K with company match

Flexible Spending Account

Company work vehicle

Cell phone provided

Qualifications

• 4+ years in landscape maintenance or landscaping industry required.
• Valid driver's license and experience with irrigation systems needed.

Responsibilities

• Manage over 30 properties needing weekly landscape services.
• Supervise a small crew and ensure compliance with policies.
• Resolve customer issues and provide ongoing field training.

Skills

Training on site services

Management skills

De-escalation and resolution

Communication skills

Time management

Attention to detail

Leadership skills

Customer satisfaction

Problem-solving

Tools

FieldTeam Mobile app

Job description

Join our NatureCare team as a Landscape Maintenance Foreman!

If customer satisfaction drives you and you have extensive experience in landscape maintenance management, NatureCare could be a great fit for you! We are a property maintenance management company that provides nationwide services for our Customers. The Foreman responsibilities impact a highly visible profile of properties for a very important client. We are looking for a dedicated, honest professional that knows how to manage their time well, how to run a small crew, and how to be proactive in order to grow the account.

The Landscape Maintenance Foreman is responsible for service delivery excellence:

• Manage over 30 properties that need weekly landscape services
• Supervise and support a small landscape crew over a large local region
• Supervise on-site operations to meet customer SLAs and day-to-day management as needed
• Effectively communicate service updates to Customers and management
• Ensure check-ins and support documentation are submitted using the FieldTeam Mobile app
• Monitor and track that crews complete work on time and to scope, based on established frequencies and SLAs
• Manage and resolve escalated and complex Customer and Service Provider issues
• Provide ongoing field training to crew members as needed
• Complete site inspections as needed
• Approve crew employee time cards
• Ensure compliance to policies and procedures
• Execute employee performance reviews and facilitate disciplinary actions
• Be ‘On Call’ for related Customer inquiries
• Monitor/Respond to customer service team inquiries and provide timely follow up

Qualified Landscape Maintenance Foreman applicants possess the following skills/abilities:

• Ability, knowledge, and aptitude to train on all required site services
• Management skills that maintain/improve Customer relationships and crew retention
• Ability to de-escalate and resolve concerns and work with an attention to detail
• Excellent work ethic and leadership skills, work independently with minimal oversight
• Excellent communication skills – written, in person, and over the phone
• Effective time management, organization, project management, and task prioritization skills
• Demonstrate persistence, ability to overcome obstacles, and consistently achieve goals
• Ability to manage laborer crew in landscape maintenance and manage their time and productivity
• Ensures excellent customer satisfaction and demonstrates a business mindset
• Ability to discover substandard site issues and opportunities for improving the properties

Required Experience:

• 4+ years of experience in landscape maintenance or landscaping industry
• Valid driver’s license with no DUI, able to drive a truck with trailer and equipment
• 2+ years of experience in irrigation systems repair and management
• Small engine repair experience

We Offer:

• Paid training and paid time off
• Medical, dental and vision benefits
• Group life insurance
• 401K with 4% company match
• Flexible Spending Account
• Company work vehicle and cell phone provided

Salary: Up to $22.00 per hour DOE

Trucks and equipment are provided to manage the portfolio of commercial properties. Applicants must be able to pass a background check and pre-employment drug screen. NatureCare FL is an Equal Opportunity Employer.