Landscape Crew Leader

BrightView Landscapes; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

BrightView Landscapes is seeking a Crew Leader to oversee landscape operations at client sites, supervising a 2–5 person crew to ensure tasks are completed safely and to BrightView quality standards. You will supervise maintenance, installation, irrigation, seasonal color management, and chemical applications, driving high client satisfaction through strong leadership.

Applicants should demonstrate leadership, possess a valid driver license, and have experience in landscape-related fields.

Qualifications

• Certifications for BrightView equipment are preferred.
• Experience in landscape-related fields is required or preferred.
• Evidence of leadership within a team is expected.
• A valid driver license is required.

Responsibilities

• Maintain schedule and meet service expectations.
• Escalate and report customer concerns to Operations Manager.
• Resolve customer service issues when needed.
• Ensure safety and compliance with company policies.
• Communicate with Operations Manager to align client needs.
• Deliver services as specified on site and improve efficiency.
• Delegate work to crew and oversee day-to-day operations.
• Provide feedback and assist in training crew members.
• Ensure equipment is maintained and functional.
• Attend branch meetings as directed.
• Accurately capture crew time logs electronically.
• Log equipment usage and maintenance cycles.

Skills

Leadership

Team management

Safety awareness

Education

BrightView Equipment certifications

Landscape experience

Valid Driver License

Leadership demonstrated

Job description

Description

The Best Teams are Created and Maintained Here.

• The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Description

The Best Teams are Created and Maintained Here.

Job Summary

• The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties And Responsibilities

• Maintain a schedule and ensure service expectations are met
• Surface customer problems or concerns and report back to Operations Manager
• Assist in resolving issues with customer service when needed
• Ensure work is performed safely and in accordance with company policies
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
• Deliver services as specified on client sites
• Work to identify more efficient ways to perform work
• Coordinate service execution with Operations Manager
• Oversee day-to-day site operations and delegate work to crew team members
• Provide Operations Manager feedback on crew member(s)
• Work with Operations Manager, helping to develop and train crew members
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
• Participate in branch meetings as directed
• Accurately capture and turn in crew time logs through electronic time capture (ETC)
• Log equipment usage and maintenance cycles

Education And Experience

• BrightView Equipment certifications
• Experience in a landscape-related field
• Demonstrated leadership among the team and with peers
• Valid Driver License

Physical Demands/Requirements

• Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
• Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
• Ability to bend, stoop, and twist continuously throughout the day

Work Environment

• Work in/or about situations near direct automotive traffic
• Work near or about natural bodies of water
• Ability to work in extreme conditions - temperatures may exceed 100 degrees Fahrenheit
• Ability to work in direct sunlight for extended periods of time
• Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight.
• Requires protective clothing and personal devices: Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

It's Not Just a Team. It's One BrightView.