Landscape Crew Lead — On-site Team & Operations

BrightView Landscapes; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401k with employer contributions

Paid holidays

Tuition reimbursement

Job summary

BrightView Landscapes, LLC is seeking a Crew Leader to oversee landscape operations at client sites, manage a 2–5 person crew, and ensure tasks are completed safely and to BrightView quality standards. You will supervise multiple service lines including basic maintenance, installation, irrigation, and seasonal color management.

This role emphasizes strong leadership, reliable communication with the Operations Manager, and hands-on guidance to crew members.

Qualifications

• BrightView Equipment certifications required.
• Experience in a landscape-related field preferred.
• Demonstrated leadership among the team and with peers.
• Valid Driver License required.

Responsibilities

• Maintain a schedule and ensure service expectations are met.
• Surface customer problems or concerns and report back to Operations Manager.
• Assist in resolving issues with customer service when needed.
• Ensure work is performed safely and in accordance with company policies.
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded.
• Deliver services as specified on client sites.
• Work to identify more efficient ways to perform work.
• Coordinate service execution with Operations Manager.
• Oversee day-to-day site operations and delegate work to crew team members.
• Provide Operations Manager feedback on crew member(s).
• Work with Operations Manager, helping to develop and train crew members.
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order.
• Participate in branch meetings as directed.
• Accurately capture and turn in crew time logs through electronic time capture (ETC).
• Log equipment usage and maintenance cycles.

Skills

Leadership

Team supervision

Safety awareness

Communication

Problem solving

Education

BrightView Equipment certifications

Experience in landscape-related field

Demonstrated leadership among the team and with peers

Valid Driver License

Job description

BrightView Landscapes, LLC is seeking a Crew Leader to oversee landscape operations at client sites, manage a 2–5 person crew, and ensure tasks are completed safely and to BrightView quality standards. You will supervise multiple service lines including basic maintenance, installation, irrigation, and seasonal color management.

This role emphasizes strong leadership, reliable communication with the Operations Manager, and hands-on guidance to crew members.