Landlord Liason

Dayton Metropolitan Housing; Dayton (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Greater Dayton Premier Management seeks a full-time HCV Specialist in Dayton, OH to support lease-up, recertification and move-in processes. You will ensure landlords/owners receive timely service and accurate documentation, supporting the HCV program’s mission.

The role requires a Bachelor's in business administration or related field, at least three years of relevant administrative experience, and Rent Calculation Certification within a year.

Qualifications

• Bachelor's degree and 3 years administrative experience in HCV or subsidy programs.
• Knowledge of Housing Choice Voucher Administration Plan and HUD Recertification requirements.
• Rent Calculation Certification within one year of employment.
• Proficiency with Microsoft Office and ability to learn other software.
• Clear and precise communication, both orally and in writing.
• Valid Ohio driver's license and insurable for Agency vehicles.
• Regular in-person attendance.
• Able to meet physical requirements with accommodations.

Responsibilities

• Monitors customer satisfaction regarding landlords/owners and prepares customer satisfaction reports.
• Resolves landlord/owner questions, inquiries, issues or complaints in person and/or via phone, email, fax or correspondence.
• Updates owner, landlord and/or property database and filing system.
• Assists with the preparation of lease documents and closing process.
• Conducts marketing surveys, data collection and data entry.
• Assists with the solicitation of prospective landlords and owners to participate in GDPM programs.
• Assists with the scheduling of meetings; attends and participates in meetings, hearings, projects or events.
• Updates and maintains voucher numbers within the computer system.
• Gathers data pertaining to the admissions and occupancy of units assisted in the HCV program.
• Monitors referral and success rates of applicants in the HCV program.
• Knowledge of HUD, federal, state and local laws and regulations, as well as Agency policies and procedures, related to the position, including Housing Quality Standards, health and fire regulations, landlord/tenant regulations and evictions.

Skills

Clear communication

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HCVP Full-time Regular Specialist Dayton, OH, US

3 days ago Requisition ID: 1193

JOB SUMMARY:

Provide report support regarding lease-up, recertification and move-in processes to ensure that property owners and landlords are processing documents and performing customer service within the goal of the HCV department. All activities must support the Agency’s mission, strategic goals and objectives.

ESSENTIAL FUNCTIONS:

The essential functions of the position include, but are not limited to, the following:

1. Monitors customer satisfaction regarding landlords/owners and prepares customer satisfaction reports.

2. Resolves landlord/owner questions, inquiries, issues or complaints in person and/or via phone, email, fax or correspondence.

3. Updates owner, landlord and/or property database and filing system.

4. Assists with the preparation of lease documents and closing process.

6. Conducts marketing surveys, data collection and data entry.

7. Assists with the solicitation of prospective landlords and owners to participate in GDPM programs.

8. Assists with the scheduling of meetings; attends and participates in meetings, hearings, projects or events.

9. Updates and maintains voucher numbers within the computer system.

10. Gathers data pertaining to the admissions and occupancy of units assisted in the HCV program.

11. Monitors referral and success rates of applicants in the HCV program.

12. Knowledge of HUD, federal, state and local laws and regulations, as well as Agency policies and procedures, related to the position, including Housing Quality Standards, health and fire regulations, landlord/tenant regulations and evictions.

13. Knowledge of the general operations and procedures of GDPM properties, particularly in relation to the HCV program.

14. Ability to establish and maintain effective working relationships with co-workers, landlords/property owners, consultants, contractors, tenants, HUD and local, state and federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.

15. Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None.

WORK ENVIRONMENT

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues. Properties may cause the employee to experience a range in temperatures and other weather conditions, loud noise levels and an environment that may be more hazardous than a standard office environment.

QUALIFICATIONS AND REQUIREMENTS:

The incumbent must:

1. Hold a minimum of a Bachelor’s degree in business administration or related field from an accredited institution and a minimum of three (3) years of experience in administrative experience in the HCV or other subsidy-related programs. An equivalent combination of education and experience may be considered.

2. Hold (or obtain) and maintain knowledge of Housing Choice Voucher Administration Plan and regulations and HUD Recertification requirements and regulations.

3. Hold Rent Calculation Certification within one year of employment.

4. Have proficiency in Microsoft Office applications and ability to learn other computer software programs as required by assigned tasks.

5. Communicate clearly and precisely, both orally and in writing.

6. Hold a valid Ohio driver’s license and insurable for driving Agency vehicles.

7. Regular and in-person attendance.

8. Able to meet the following physical requirements with or without reasonable accommodation:

a. Use hands to manipulate, handle, feel and control items or equipment;

b. Reach with hands and arms;

c. Talk and hear;

d. See and be able to read, write, and interpret text, spreadsheet, and graphical documents;

e. Occasionally lift and move objects weighing up to 25 pounds.

The functions, qualifications, responsibilities, and requirements listed above represent the essential functions of the job, which the incumbent must be able to perform either with or without reasonable accommodation.

AAP/EEO STATEMENT:

It is the policy of Greater Dayton Premier Management to provide equal opportunity for all employees and applicants for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy, or any other basis prohibited by state or federal law. This policy extends, but is not limited to, recruitment and employment, promotion, demotion, transfer, layoff, termination, rate of pay and other forms of compensation, education and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of essential activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The outline of responsibilities given above may vary without materially changing either the job classification and/or pay