Lancaster Pulmonology MOA-1

C018 MUSC Community Physicians (MCP); United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Parental leave

Disability insurance

Tuition reimbursement

Flexible schedule

Job summary

MUSC Community Physicians (MCP) is seeking an organized front desk administrator to support daily clinic operations. You will manage the appointment line, schedule patients, register clients, and handle payments for services, ensuring a smooth patient flow at the Lancaster Pulmonology site.

The role includes multi-line phone coverage, registration duties, billing and collections, and coordinating interpreters as needed. A health-care background and strong customer service mindset are essential.

Qualifications

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a CNA; or completion of a Nursing Assistant or Medical Assistant course; or EMT/Paramedic certification; or a Bachelor's degree.
• Experience with patient registration, appointment scheduling, and billing processes in a medical setting preferred.
• Ability to handle multi-line phone systems and coordinate scheduling with outside providers.

Responsibilities

• Schedule and register patients; manage the clinic appointment line and external client scheduling.
• Handle multiline telephones; collect payments for clinic services.
• Coordinate interpreters and support daily clinic operations.
• Maintain patient records, billing, and collections tasks.
• Provide front desk customer service and referrals management.

Skills

Patient registration

Scheduling appointments

Telephone triage

Billing & payments

Cash handling

Customer service

Education

High school diploma or equivalency

Certified Nursing Assistant

Nursing Assistant or Medical Assistant course

EMT or Paramedic certification

Bachelor's degree

Job description

Job Description Summary

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC005920 MCP - Lancaster Pulmonology Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Work Shift

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education and Experience

High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor's degree.

Required Licensure, Certifications, Registrations

N/A

Additional Job Description Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Equal Opportunity Employer and E-Verify

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E-Verify program, http://www.uscis.gov/e-verify/employees

Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills.

There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT.

MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina.

The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients.

MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children's Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry.

U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50.

The MUSC Medical Center is also one of only three Magnet designated hospitals in South Carolina.