LAN/WAN Network Engineer – Field & Systems Support

North Slope Borough, AK; Utqiaġvik (AK); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

North Slope Borough is seeking a LAN/WAN Integrator to provide engineering and management support for Borough network infrastructure. The role includes troubleshooting, planning WAN/LAN development, staff coordination and performing system upgrades.

The position requires an Associate degree in computer science, several years of hardware/software support, customer service and supervisory experience, and the ability to obtain APSIN/NCIC security clearance within 60 days of hire.

Qualifications

• Associates Degree in Computer Science and six years of computer hardware and software support experience.
• Five years experience in a customer service environment.
• Three years supervisory experience.
• Ability to pass APSIN/NCIC security clearance within 60 days of hire.
• Valid Driver's License from the state of residence and ability to obtain Alaska Driver's License within 30 days.

Responsabilités

• Provide network infrastructure engineering and management support for the Borough including design, schematics and templates, evaluation and diagnosis of problems, and maintenance and repair of hardware and peripheral equipment.
• Performs computer trouble shooting to diagnose network system problems; analyzes network computers and peripherals functionality; identifies, locates, resolves and repairs problems; documents work performed.
• Plans and coordinates the continuous development, operation and maintenance of the WAN/LAN; installs software and enhancements; documents work performed.
• Coordinates staff; plans, prioritizes and assigns tasks and projects.
• Tests, evaluates and enhances network backbone hardware and software; adds and deletes components as required, configures software and tunes hardware for maximum work performance.
• Tests, evaluates and enhances server and PC hardware and software; adds deletes components as required; configures software upgrades and enhancements; documents work performed.
• Monitors and resolves basic network stability and connectivity problems.
• Maintains and updates network computer systems; installs software upgrades and enhancements, documents work performed.
• Reviews directory structure to maintain local user accounts and system security for e-mail and shared files.
• Remains current on trends and technology changes; evaluate new hardware, software and related equipment for functionality and fit to current operating environment and user needs.
• Monitors and resolves basic network stability and connectivity problems.
• Provides advanced software and software support to PC users.
• Ensure the maintenance of inventory for all LAN/WAN supplies.
• Participate in information systems planning, research, development and implementation.
• Scheduling of major system repairs and upgrade.
• Assist in the research and implementation of systems upgrades.
• Participate in InfoComm team efforts, including day-to-day operations and user support.
• Establish and maintain effective work relationships with all NSB Departments.
• Travel to outlying villages as required.
• Perform other duties as assigned.

Connaissances

Network troubleshooting

Interpersonal skills

LAN/WAN knowledge

Staff coordination

Documentation

Formation

Associates Degree in Computer Science

Description du poste

North Slope Borough is seeking a LAN/WAN Integrator to provide engineering and management support for Borough network infrastructure. The role includes troubleshooting, planning WAN/LAN development, staff coordination and performing system upgrades.

The position requires an Associate degree in computer science, several years of hardware/software support, customer service and supervisory experience, and the ability to obtain APSIN/NCIC security clearance within 60 days of hire.