Lakeside Guest Services Host (Seasonal)

Tennessee Valley Hospitality, LLC; Cedar Point (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

Job summary

Cedar Point, operated by Tennessee Valley Hospitality LLC, is seeking a seasonal Host for the 2027 season at the Normandy Lake Reservoir location in Manchester, TN. The role is non-exempt and may be shared between two people in some locations, handling gate/check-in, housekeeping, customer service, and light retail duties.

Responsibilities include registering campers, processing payments, maintaining cleanliness, and assisting with cabin turnover and safety tasks.

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests or coworkers.
• Basic recordkeeping and money handling experience; good math aptitude.
• Able to work with minimal supervision and in a fast-paced environment.
• Flexibility to work evenings, weekends and holidays; early mornings and on-call shifts.

Responsibilities

• Provide courteous customer service and educate guests on area rules and facilities.
• Register campers, collect fees, and sell retail items like firewood and ice.
• Operate a cash register and process transactions; log revenues as required.
• Verify payments, issue tickets, and help control parking and common areas.
• Perform rounds to ensure safety and cleanliness of campgrounds and facilities.
• Clean and stock restrooms, lobbies, and public spaces; assist with debris cleanup.
• Rake and groom sites, maintain trails, and assist with cabin turnover tasks.
• Assist with activity programs and occasional retail duties.

Job description

Cedar Point, operated by Tennessee Valley Hospitality LLC, is seeking a seasonal Host for the 2027 season at the Normandy Lake Reservoir location in Manchester, TN. The role is non-exempt and may be shared between two people in some locations, handling gate/check-in, housekeeping, customer service, and light retail duties.

Responsibilities include registering campers, processing payments, maintaining cleanliness, and assisting with cabin turnover and safety tasks.