Lake Compounce Campground - Seasonal Housekeeping Lead - Lodging

Castlepark; Bristol (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic and innovative team at a leading leisure park as a Seasonal Housekeeping Lead. This role is perfect for those who enjoy a flexible schedule and a vibrant work environment. You will lead the housekeeping team, ensuring exceptional cleanliness and guest satisfaction while embodying the core values of the organization. With opportunities for cross-training and unique skill development, this position is ideal for anyone looking to start their career or seeking a fun second job. Enjoy free admission to the park on your days off and be part of exclusive company events throughout the season. Apply now and spark your career!

Benefits

Flexible schedule

Free admission to Lake Compounce

Exclusive company-sponsored events

Cross-training opportunities

Qualifications

• Must possess exceptional customer service skills.
• Attention to detail is crucial for maintaining cleanliness.

Responsibilities

• Lead daily operations of the housekeeping team.
• Ensure compliance with safety and cleanliness standards.
• Provide exceptional guest service and respond to requests.

Skills

Customer Service Skills

Attention to Detail

Teamwork

Time Management

Education

No formal education required

6 months housekeeping experience (preferred)

Job description

Lake Compounce Campground - Seasonal Housekeeping Lead - Lodging

Lake Compounce Campground - Seasonal Housekeeping Lead - Lodging

Location: Lake Compounce Campground, 185 Enterprise Drive, Bristol, CT 06010, United States of America

Posted: 2 days ago

Job Requisition ID: JR105362

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels, and educational venues across 11 different states.

The Housekeeping Lead will assist the housekeeping team members and various areas located in the Lake Compounce Campground. This position directly supports the Housekeeping Supervisor and Campground Manager by ensuring efficient operation of the department which provides a positive guest experience.

Roles & Responsibilities:

Supervisory Duties:

• Lead the daily operations of the Housekeeping team.
• Lead by example, attitude, and as a representation of Lake Compounce’s core values.
• Act as an approachable mentor and coach to all assigned team members.
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Become knowledgeable of performing the essential duties of all assigned housekeeping positions and backfill these positions when needed.
• Participate in aspects of supervision of assigned employees including training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with Connecticut law.

Departmental Duties:

• Complete all daily tasks within the given timeframe based on the minutes per room average, which will be determined by the number of rooms to be cleaned each day.
• Provide exceptional guest service by treating all guests with courtesy and a smile.
• Respond to all guest requests by delivering any requested items in a timely manner.
• Ensure that all guestrooms are properly prepared for next guest arrivals, including (but not limited to):
• Guestrooms and bathrooms are properly cleaned and disinfected.
• Bathroom and bed linens are replaced as dictated by brand standards.
• All beds are made as dictated by brand standards.
• All trash is removed and the room vacuumed.
• The bathroom is cleaned to brand standards, including tile, tub, walls, sink, and floor.
• All tables and surfaces are wiped down and dust-free.
• All sofa beds are restored.
• All supplies are replaced or added.
• Stock carts with necessary linens and supplies; ensure that carts are organized as dictated by standards.
• Report room status and maintenance problems accurately and in a timely manner.
• Maintain cart and bumpers to avoid damage to walls and doors.
• Properly handle, label, stock, and store chemicals and cleaning supplies.
• Protect guest belongings; turn in lost and found items immediately.
• Complete special projects as directed by manager.
• All other duties assigned by leadership.

Education and Experience:

• No education requirements for this position.
• Minimum of 6 months of housekeeping experience is preferred but not required.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws.
• Ability to work flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from your scheduled shift.
• Ability to comply with all uniform policies.
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
• Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attention.
• Ability to follow direction, multi-task, and work as part of a team as well as independently.

Physical Requirements:

• Ability to stand, walk, and remain on feet for the majority of the workday.
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
• Ability to withstand heat and humidity in certain areas of the campground.
• Ability to consistently use hands to grasp, control, move objects/tools.
• Ability to tolerate prolonged exposure to dust, dirt, and cleaning chemicals.

Working Conditions:

• This role will predominantly be based in an indoor lodging setting, with some exposure to outdoor environments.
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
• Subject to the handling of and exposure to oils, chemicals, detergents, and cleaners.
• Subject to frequent interruptions and may need to reprioritize activities.
• Subject to constant repetitive motion.
• Potential exposure to bloodborne pathogens; proper PPE is required in these situations.

Team member benefits:

• Flexible schedule.
• Ability to cross-train and learn unique skills across various departments.
• Free admission to Lake Compounce and all Palace Entertainment parks on your days off.
• Invitations to exclusive company-sponsored employee events throughout the season.

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!