Lactation Tech, Milk Lab, Part time, Dayshift

01 ETCH East Tennessee Children's Hospital Association, Inc.; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

Dolly Parton Children’s Hospital is seeking a Milk Bank Technician to store, prepare, and deliver mother’s milk and donor milk to hospitalized infants. You will work under RNs and Lactation Consultants to ensure safe, accurate preparation and documentation of milk for feedings.

You will handle labeling, inventory, and daily milk bank records while maintaining strict sanitation and proper storage temperatures, ensuring timely delivery to infants and clear communication with families and care

Qualifications

• Basic computer skills including Outlook email.
• Basic math skills to weigh and measure accurately.
• Ability to follow and demonstrate protocols precisely and consistently.
• Effective communication with diverse patients, families, and team members.

Responsibilities

• Clarify feeding orders and safety concerns with the appropriate person.
• Calculate milk and fortifier quantities based on diet orders.
• Prepare and weigh/measure milk, fortifiers, and additives using approved techniques.
• Maintain sanitation and refrigeration equipment daily; ensure proper milk storage temps.
• Label prepared milk accurately for individual feedings.
• Document milk preparation details in the Milk Bank Record daily.
• Enter patient charges into the computer system daily.
• Provide compassionate, respectful care and support to families.
• Monitor inventory; stock Milk Bank supplies and communicate shortages or orders.

Skills

Outlook

Basic math

Attention to detail

Self-initiative

Protocol compliance

Interpersonal communication

Education

High School Diploma/GED

Job description

BASIC PURPOSE OF THE JOB

Responsible for storing, preparing, and delivering a mother's breast milk and/or pasteurized donor human milk to hospitalized infants. Supports the improvement of efficiency and quality care by performing the required duties of this position at the direction of RNs and Lactation Consultants.

REPORTS TO Nurse Manager

JOB REQUIREMENTS

Supervisory Responsibilities: NO Minimum Education: High School Diploma/GED Degree: General Minimum Work Experience: 1 year previous experience in a healthcare role or clerical/technical position preferred or current student enrolled in an accredited college of nursing.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Basic computer skills including Outlook e-mail. Basic math skills in order to accurately weigh and measure. Strong attention to detail and organization of priorities. Strong self-initiative. Read, write, and ability to understand the importance of following and demonstrating protocols and processes completely, accurately, and consistently. Ability to effectively communicate and work with individuals from diverse backgrounds and cultures.

DUTIES AND RESPONSIBILITIES

Contacts appropriate individual for needed assistance in clarifying feeding order and any safety concerns. Calculates accurate quantities of mother's own/pasteurized donor human milk and human milk fortifiers based on diet order. Uses the approved and prescribed technique and equipment to prepare milk, and accurately weighs and measures all human milk, fortifiers, and nutritional additives. Maintains sanitation standards by effectively maintaining the equipment as directed and maintains cleanliness of refrigerator/freezer used to store human milk on a daily schedule. Uses proper storage times and temperatures for human milk at all times; rotates stored milk to minimize undue wastage. Prepares labels to accurately identify mother's own/pasteurized donor human milk for individually prepared feedings. Accurately documents the number of syringes/bottles, milk volumes and additives (when applicable) of human milk preparation on the daily Milk Bank Record. Enters patient charges into computer system on a daily basis. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Instills confidence with the parents of their child's care by sensitively communicating with parents to ensure proper collection and storage of human milk. Distributes prepared milk feedings at appropriate and timely intervals. Responds promptly to needs of the parents and fellow care team. Proactively maintains stock of Milk Bank supplies by monitoring daily inventory and completing/submitting orders, plans ahead and stocks milk bank with all needed supplies, and communicates inventory shortages or special order needs, as appropriate. Utilizes hospital resources and time respectfully and accountably, and willingly accepts any other assignment that may be requested. Promptly and accurately enters orders and minimizes errors not only for quality, but to minimize waste.

PHYSICAL REQUIREMENTS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 pounds frequently and 10 lbs constantly to move objects. Sudden emergency situations have the potential for exposure for lifting or moving of up to 100 lbs. Frequent bending, walking, sitting, squatting, reaching, and standing are required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.

At Dolly Parton Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.

Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.