Lactation Tech, Milk Lab, Part time, Dayshift

Dolly Parton Children's Hospital; Knoxville (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Dolly Parton Children’s Hospital is seeking a Milk Bank Technician to assist with storing, preparing, and delivering mother’s milk and donor milk for hospitalized infants. You will support RNs and Lactation Consultants, ensuring accurate weighing, labeling, and safe storage in a fast-paced unit.

The role emphasizes dairy handling protocols, documentation, and daily collaboration with the care team. Responsibilities include maintaining milk bank records, stocking supplies, and communicating

Qualifications

• High School Diploma or GED required.
• 1 year healthcare, clerical, or technical experience preferred or current nursing student.
• Ability to use basic computer software including Outlook.
• Good math skills for weighing/measuring milk and additives.
• Strong attention to detail and ability to follow protocols.

Responsibilities

• Assist in weighing and measuring human milk and fortifiers according to diet orders.
• Prepare and label mother's own or donor milk for feeds.
• Maintain sanitation and proper storage temperatures for milk and supplies.
• Document milk preparation details and patient charges in the system.
• Communicate with care team and parents to ensure safe milk handling and storage.
• Monitor inventory and place orders for milk bank supplies.
• Enter orders accurately and minimize waste.

Skills

Basic computer skills

Outlook email

Basic math

Attention to detail

Self-initiative

Protocol adherence

Cross-cultural communication

Education

High School Diploma/GED

Tools

Outlook

Job description

BASIC PURPOSE OF THE JOB

Responsible for storing, preparing, and delivering a mother's breast milk and/or pasteurized donor human milk to hospitalized infants. Supports the improvement of efficiency and quality care by performing the required duties of this position at the direction of RNs and Lactation Consultants.

REPORTS TO Nurse Manager

JOB REQUIREMENTS

Supervisory Responsibilities: NO Minimum Education: High School Diploma/GED Degree: General Minimum Work Experience: 1 year previous experience in a healthcare role or clerical/technical position preferred or current student enrolled in an accredited college of nursing.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Basic computer skills including Outlook e-mail. Basic math skills in order to accurately weigh and measure. Strong attention to detail and organization of priorities. Strong self-initiative. Read, write, and ability to understand the importance of following and demonstrating protocols and processes completely, accurately, and consistently. Ability to effectively communicate and work with individuals from diverse backgrounds and cultures.

DUTIES AND RESPONSIBILITIES

Contacts appropriate individual for needed assistance in clarifying feeding order and any safety concerns. Calculates accurate quantities of mother's own/pasteurized donor human milk and human milk fortifiers based on diet order. Uses the approved and prescribed technique and equipment to prepare milk, and accurately weighs and measures all human milk, fortifiers, and nutritional additives. Maintains sanitation standards by effectively maintaining the equipment as directed and maintains cleanliness of refrigerator/freezer used to store human milk on a daily schedule. Uses proper storage times and temperatures for human milk at all times; rotates stored milk to minimize undue wastage. Prepares labels to accurately identify mother's own/pasteurized donor human milk for individually prepared feedings. Accurately documents the number of syringes/bottles, milk volumes and additives (when applicable) of human milk preparation on the daily Milk Bank Record. Enters patient charges into computer system on a daily basis. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Instills confidence with the parents of their child's care by sensitively communicating with parents to ensure proper collection and storage of human milk. Distributes prepared milk feedings at appropriate and timely intervals. Responds promptly to needs of the parents and fellow care team. Proactively maintains stock of Milk Bank supplies by monitoring daily inventory and completing/submitting orders, plans ahead and stocks milk bank with all needed supplies, and communicates inventory shortages or special order needs, as appropriate. Utilizes hospital resources and time respectfully and accountably, and willingly accepts any other assignment that may be requested. Promptly and accurately enters orders and minimizes errors not only for quality, but to minimize waste.

PHYSICAL REQUIREMENTS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 pounds frequently and 10 lbs constantly to move objects. Sudden emergency situations have the potential for exposure for lifting or moving of up to 100 lbs. Frequent bending, walking, sitting, squatting, reaching, and standing are required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.

At Dolly Parton Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.

Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.