Laboratory Technologist - Level 4 (Point of Care)

New York City Health and Hospitals Corporation; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An esteemed public hospital is seeking a skilled Laboratory Technologist to oversee Point of Care testing. This role involves providing technical guidance, training staff, and ensuring compliance with laboratory standards. The ideal candidate will be passionate about quality patient care and possess a valid clinical laboratory technologist license. Join a dedicated team committed to excellence in healthcare, where your expertise will directly impact patient outcomes and contribute to innovative medical practices. This position offers opportunities for professional development and a comprehensive benefits package.

Benefits

Comprehensive Health Benefits

Retirement Savings Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

Tuition Discounts

Qualifications

• Valid license as a clinical laboratory technologist issued by NYSED.
• Experience in supervising laboratory personnel and compliance monitoring.

Responsibilities

• Provide oversight and training for Point of Care testing.
• Ensure compliance with laboratory policies and regulatory standards.
• Troubleshoot technical issues and manage equipment maintenance.

Skills

Laboratory Policies

Technical Problem Solving

Training and Education

Quality Control Testing

Patient Confidentiality

Education

Valid Clinical Laboratory Technologist License

Cytotechnologist or Histotechnologist License

Tools

Point of Care Testing Equipment

Quality Control Software

Job description

Laboratory Technologist - Level 4 (Point of Care)

NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Position Summary:

Provides technical resources and daily direction to end users with regards to laboratory policies, procedures and regulatory requirements. Provide regular in-service training and education to the end users for POCT moderate complexity testing/analyzers. Direct observation of patient test performance through operator training, competency assessment, equipment monitoring, equipment maintenance and troubleshooting, quality control testing, and proficiency testing. Assure the staff performs the tests correctly and that they are reported accurately. Resolves the technical problems and oversees remedial actions taken. Manages the certification and roster list for CAP/NYS inspections. Works independently under general direction, plans, organizes, and schedules POC end user training requirements for initial, 6month and annual certifications. Assists with oversight of Point of Care in the absence of the primary supervisor.

I. SUPERVISORY OVERSIGHT -POCT end users training/Technical consultant

Provides the training for moderate complexity POCT testing as well as proper guidance of laboratory policies and regulatory requirements. Resolves technical problems of POCT system and provides support to the lab section COQ holder.

Performance Criteria:

• Assists lab section supervisor in monitoring compliance of organization’s Service Standards by POC end users
• Serves as back-up Supervisor for the POCT lab in the absence of the principal supervisor.
• Performs scheduling for end user training
• Trains new and current employees and oversees the technical performance of POC employees during orientation
• Offers continuing guidance and technical assistance to end users on POCT procedures and equipment.
• Completes certification, provides access and certifies operators in QML/GEM Website.
• Manages roster list of operators to comply with CAP, CLIA AND NYSDOH regulatory inspection.
• Assists with troubleshooting technical problems and takes remedial action to resolve the issues.
• Plans, organizes and schedules the training for expired certification of end users.
• Is knowledgeable about patient confidentiality requirements.
• Communicates POC problems with devices, reagents, and QC to the Lab supervisor, director and administration

III. POC Responsibilities

Provide complete oversight of POC testing.

Performance Criteria:

• Ensures that the test systems are properly functioning.Maintains, troubleshoots and takes corrective action with equipment as needed.
• Works with nursing, physicians, employees and management as needed to ensure Point of Care testing is running efficiently and effectively.
• Coordinates training assessments. Develops and maintains teaching / training materials.
• Coordinates competency assessment. Develops and maintains competency assessment materials.
• Provides primary support for on-site inspections and surveys. Participates in inspection readiness and tracer activities for appropriate regulatory and accreditation agencies.
• Writes and maintains current procedure manual(s) in area(s) of expertise using an approved format.
• Assists with development, maintenance and control of laboratory policies and procedures.
• Provides data to assist manager with the development of the budget. Monitors expenses as requested.
• Provides leadership for the testing, interpretation and reporting of results.
• Reviews quality control for problem identification and troubleshooting. Uses quality control statistics and control procedures such as comparison between methods and results from proficiency testing to identify and or correct performance problems.
• Develops and oversee validation/verification studies for new instruments, methods and tests.
• Receives and reviews proficiency testing (PT) scores and evaluations. Facilitates corrective action and training related to PT failures. Counsels and educates staff related to PT failure.
• Responsible for staying current with new technologies and methodologies. Make recommendations to management or Service Team.
• Assists with maintaining inventory and supplies for the Point of Care testing.
• Assists with the purchasing functions (interact with purchasing, write specifications, call companies, research and evaluate products).
• Provides support for point of care related information systems, including implementation and validation of new middleware/software/test systems/firmware.
• Monitors POC middleware and software systems for errors.
• Reviews and respond to service now tickets related to POC instrumentation.

Minimum Qualifications

1. Valid license as a clinical laboratory technologist, cytotechnologist, or histotechnologist issued by the NYSED.
For Appointment to Levels IV and V
1. In addition to meeting the qualification requirement of Assignment Level II, candidates must also meet one of the qualification requirements of a laboratory supervisor as outlined in Title 10, Section 58-1.4 of the New York Public Health Law.

Special Notes:
Qualifying experience is not limited to New York State.
Candidates that are solely licensed or issued permits to practice as cytotechnologists or histotechnologists may only be assigned work, including supervising personnel performing laboratory work, in a laboratory discipline/specialty appropriate to their license or permit. Candidates that are licensed or hold permits to practice as clinical laboratory technologists may be assigned work, including supervising personnel performing laboratory work, in all laboratory disciplines/specialties.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities