Laboratory Technician 2 - HP

HERB PHARM LLC; Williams (OR); On-site; USD 54,442,752 - 71,635,200; Full time

Job summary

Herb Pharm in Williams, Oregon, is seeking a Laboratory Technician to perform analytical testing on botanical materials and finished products. The role supports quality control and production goals, with progression from Technician I to II based on education and experience.

On-site work includes documentation, instrument operation, and collaboration with the Quality Management Team. Laboratory Technician I requires a high school diploma or GED and ~3 years of related experience; Technician II

Qualifications

• Education: High School Diploma or GED; experience/training in quality or laboratory setting for Level I.
• Bachelor’s degree in Chemistry, Biochemistry, Life Sciences, or related field (preferred/required) for Level II.
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Responsibilities

• Perform routine laboratory tests and report within established turnaround times.
• Maintain thorough documentation with attention to detail.
• Operate and maintain instruments (HPTLC, GCMS, GCFID) and support preventive maintenance.
• Prepare Certificates of Analysis (CoAs) for batch release (Level II).
• Coordinate third‑party testing submissions and results tracking (Level II).
• Cross‑train in microbiology to provide operational backup.
• Support training and process improvement initiatives with Quality Management.

Skills

Attention to detail

Documentation

MS Office

Technical communication

Analytical thinking

Botanical testing knowledge

Education

High School Diploma or GED

Bachelor’s degree in Chemistry/Biochemistry/Life Sciences

Tools

HPTLC

GCMS

GCFID

Job description

Job Details

Job Location: Williams, OR 97544
Department: Laboratory
Business Unit: Herb Pharm
Reports To: Laboratory Manager
Location: Williams
Job Type: Full Time
FLSA Status: Non‑Exempt
Pay Range: Lab Tech 1 – $19.00 to $21.00 per hour; Lab Tech 2 – $22 to $25 per hour.

Job Summary

This position conducts analytical testing for botanical raw material, in‑process bulk material, and finished goods. Testing must adhere to established laboratory methods to ensure conformance to specifications. The technician assists with quality control and performs the required testing to achieve production schedule goals. Depending on experience and qualifications, candidates will be hired at either the Level I or Level II designation.

Candidate Level Determination

The level will be determined based on the candidate’s education, technical expertise, depth of laboratory experience, and demonstrated ability to perform advanced responsibilities such as method development, cross‑functional collaboration, and project leadership. Candidates meeting minimum qualifications may be considered for Level 1, while those with broader experience, advanced technical skills, and demonstrated initiative may be considered for Level 2.

Essential Functions – All Levels

• Ensure routine laboratory tests are performed and reported properly within established turnaround times.
• Thoroughly and accurately complete all required documentation with attention to detail.
• Perform analytical testing using HPTLC, GCMS, GCFID and the preventive maintenance of associated instruments.
• Ensure optimal operation of laboratory equipment by collaborating with laboratory team in monitoring and performing preventive maintenance as scheduled tasks are due.
• Complete all company required training and department activity reports as requested.
• Prepare reports for Quality Management Team, as directed.
• Assist others with projects as assigned and share ideas on process improvement with the Quality Management Team and others, as directed.
• Maintain a safe work environment through adherence to companywide safety protocols.

Laboratory Technician I

• Perform testing following established methods and standard operating procedures.
• Assist team members with assigned projects and process.
• Support Quality Management Team reporting as directed.
• Focus on accuracy, consistency, and achieving testing KPIs.

Laboratory Technician II

• Conduct research & development testing and assist with method development and investigations.
• Collaborate with chemists and management on process improvements and problem‑solving efforts.
• Lead or independently execute assigned projects and improvement initiatives.
• Coordinate third‑party testing submissions and results tracking.
• Prepare Certificates of Analysis (CoAs) for batch release.
• Assist with equipment troubleshooting and coordinate external service support as needed.
• Cross‑train in microbiology laboratory to provide operational backup.

Key Performance Indicators (KPIs)

Level 1

• Meet 95% of assigned testing deadlines.
• Complete all testing documentation with 95% accuracy.
• Assist laboratory staff on projects as needed.

Level 2

• Meet 95% of testing deadlines.
• Meet 100% of assigned project deadlines.
• Demonstrate cross‑functional capability (e.g., microbiology backup).

Working Conditions

• Work Environment: On‑site laboratory work.
• Travel Requirements: None.
• Physical Demands: May require standing in a laboratory environment for four to six hours of an eight‑hour shift.

Qualifications Required Education and Experience

Laboratory Technician 1

• Education: High School Diploma or equivalent GED.
• Experience: Three years of related experience and training in a quality and/or laboratory setting; equivalent combination of education and experience.

Laboratory Technician 2

• Education: Bachelor’s degree in Chemistry, Biochemistry, Life Sciences, or related field (preferred/required).
• Experience: 3+ years of laboratory experience with demonstrated technical proficiency; experience in analytical testing and familiarity with herbal or botanical testing preferred.

Knowledge & Skills – All Levels

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, botanical guides, plant identification manuals, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers.
• Strong attention to detail, with solid knowledge of grammar and punctuation, ability to proofread accurately and consistently.
• Proficient in MS Office Suites.

Differentiating Skills (Level II)

• Experience with method development and R&D testing.
• Strong troubleshooting and problem‑solving capability.
• Ability to lead projects and work more independently.
• Cross‑functional collaboration and mentorship capability.