Laboratory Technician

Zoetis, Inc; Kalamazoo (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Zoetis, Inc in Kalamazoo is seeking a Laboratory Technician to support processing customer samples across lab operations. You will follow SOPs, assist with DNA extraction and assays, manage inventory, and help maintain data quality and regulatory compliance.

The role emphasizes teamwork and adherence to safety standards in a fully onsite setting. The position involves contributing to continuous improvement initiatives, handling deviations per CAPA procedures, and supporting leadership with daily

Qualifications

• High school diploma or equivalent.
• 0-3 years of relevant laboratory, manufacturing, or technical experience.
• Strong attention to detail and ability to follow standardized procedures.

Responsibilities

• Process, store, track, and dispose of customer samples in accordance with laboratory procedures and quality standards.
• Maintain laboratory inventory and supplies by monitoring stock levels and supporting replenishment activities.
• Perform routine equipment maintenance and basic troubleshooting to ensure uninterrupted laboratory operations.
• Document and report deviations, non-conformances, and unexpected results in accordance with CAPA and quality management procedures.
• Participate in continuous improvement initiatives focused on enhancing laboratory processes, efficiency, quality, and productivity.
• Support additional laboratory and operational activities as assigned by laboratory leadership.

Skills

Attention to detail

Follow SOPs

Communication

Teamwork

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Biology/Life Sciences

Tools

LIMS

Microsoft Office

Job description

Position Summary

The Laboratory Technician is responsible for processing customer samples throughout various stages of laboratory operations while following established standard operating procedures (SOPs) and quality standards. This role supports sample receipt, preparation, DNA extraction, assay execution, data generation, inventory management, equipment maintenance, and continuous improvement initiatives. The Laboratory Technician plays an important role in maintaining operational efficiency, data quality, regulatory compliance, and customer satisfaction.

Key Responsibilities

• Process, store, track, and dispose of customer samples in accordance with laboratory procedures and quality standards. (75%)
• Maintain laboratory inventory and supplies by monitoring stock levels and supporting replenishment activities. (5%)
• Perform routine equipment maintenance and basic troubleshooting to ensure uninterrupted laboratory operations. (5%)
• Document and report deviations, non-conformances, and unexpected results in accordance with CAPA and quality management procedures. (5%)
• Participate in continuous improvement initiatives focused on enhancing laboratory processes, efficiency, quality, and productivity. (5%)
• Support additional laboratory and operational activities as assigned by laboratory leadership. (5%)

Collaboration & Working Relationships

This position regularly interacts with:

• Laboratory Manager
• Sample Preparation and Sample Processing Team Leads
• Laboratory Training Coordinator
• Laboratory Quality Coordinator
• Project Coordinators
• Applied Innovation & Research Team
• Laboratory Technicians and other cross-functional laboratory staff

Qualifications

Required

• High school diploma or equivalent.
• 0-3 years of relevant laboratory, manufacturing, or technical experience.
• Basic computer skills, including proficiency with Microsoft Office applications.
• Strong attention to detail and ability to follow standardized procedures.
• Effective verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to work independently as well as collaboratively within a team environment.

Preferred

• Associate's or Bachelor's degree in Biology, Genetics, Biotechnology, Life Sciences, or a related scientific field.
• Experience in a laboratory, manufacturing, biotechnology, or genetics environment.
• Familiarity with Good Laboratory Practices (GLP) and/or Good Manufacturing Practices (GMP).
• Experience working with Laboratory Information Management Systems (LIMS).
• Experience with inventory management and laboratory equipment.
• Exposure to regulated environments and quality systems.
• Participation in process improvement or continuous improvement initiatives.

Skills & Competencies

• Strong attention to detail and accuracy.
• Ability to prioritize tasks and manage multiple responsibilities.
• Problem-solving skills with the ability to identify and resolve moderately complex issues.
• Adaptability and comfort working in a fast-paced, evolving environment.
• Accountability and commitment to quality, safety, and compliance standards.
• Ability to make sound decisions within established procedures and guidelines.

Physical & Work Environment Requirements

• Ability to sit or stand for extended periods.
• Ability to lift and move up to 30 pounds.
• Ability to work in a laboratory environment while following applicable safety procedures.
• Position is fully onsite.
• Occasional overtime and weekend work may be required based on business needs.

Full timeRegularColleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at [e-mail] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.