Laboratory Technical Coordinator Sacred Heart - Dayshift

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 70,000 - 90,000; Full time

Job summary

St. Luke’s University Health Network in Allentown, PA seeks an MLS/MT to maintain technical competency, perform testing, and support quality management across the laboratory.

The role collaborates with the Laboratory Site Manager to ensure accurate results and compliant operations. Responsibilities include reviewing procedures, assisting with staff scheduling, troubleshooting equipment, and ensuring proper documentation in LIS and systems.

Qualifications

• Bachelor's degree in chemical or biological science with ASCP eligibility.
• Minimum 2 years of clinical laboratory experience in non-waived testing.

Responsibilities

• Maintains technical competence and performs MLS/MT testing as needed.
• Collaborates to maintain the Quality Management program for the assigned area.
• Reviews lab procedures biannually and submits revisions for network review.
• Assist or create staff schedules; organize and supervise daily workload; manage call coverage; Kronos timekeeping.
• Review QC data and implement corrective actions; document actions and inform leadership.
• Ensure proper documentation of results in the LIS and lab records; oversee equipment and safety procedures.

Skills

Laboratory operations

Technical expertise

Quality management

Staff supervision

Education

Bachelor's degree in chemical or biological science

ASCP eligible

Tools

LIS systems (Laboratory Information System)

Job description

JOB DUTIES AND RESPONSIBILITIES

• 1. Maintains technical expertise and competency in assigned area to perform patient testing as needed. Able to perform essential functions of MLS/MT.
• 2. Collaborates with Laboratory Site Manager or Network Technical Specialist to maintain the Quality Management program developed for their assigned area.
• 3. Reviews the laboratory procedure manual biannually. Submits laboratory revisions to the Laboratory Site/Core Manager as necessary to be submitted for network review.
• 4. In collaboration with the Laboratory Site Manager, assists or creates the staff schedule as assigned; organizes, prioritizes, and oversees daily workload. Initiates finding coverage for call offs. Maintains time-keeper role in Kronos.
• 5. Reviews compliance with the maintenance of equipment. Acts as a resource in troubleshooting technical and equipment operations.
• 6. Reviews quality control data, implements corrective action as necessary, appropriately documents action and informs Site Laboratory Manager or Network Technical Specialist.
• 7. Reviews results, submits data, reviews evaluation summaries of Proficiency testing and investigates any unacceptable results in collaboration with Laboratory Site Manager or Network Technical Specialist.
• 8. Reviews quality assurance reports. Initiates investigation and root cause analysis with proper documentation and follow-up. Notifies Laboratory Site Manager or Network Technical Specialist of such action.
• 9. Maintains inventory control; orders supplies; communicates to Laboratory Site Manager or Network Technical Specialist.
• 10. Performs laboratory tests according to established protocols and procedures.
• 11. Follows established policies regarding accurate documentation of laboratory results in the laboratory information system, instrument records, and other quality assurance data.
• 12. Supervises daily activities in the absence of supervisor. Other related duties as assigned.
• 13. Assists LIS Analysts in resolving computer problems.
• 14. Assesses and documents technical competency for staff within their technical area of responsibility.
• 15. Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

Sitting up to 7 hours per day - 2-hour increments. Standing up to 5 hours per day - 2-hour increments. Walking - up to 7 hours per day - short increments. Frequently uses fingers to manipulate small vials, pipetting, etc. Continuous use of hands for operation of laboratory equipment and computer keyboard. Occasional lifting of boxes/equipment up to 30 lbs. Occasional pushing/pulling of equipment. Frequent stooping, bending. Occasional crouching. Frequent reaching above shoulder level and stretching across work area (30\" depth). Hearing as it relates to normal, high, and low frequencies. Seeing as it relates to general, far, near, color and peripheral vision. Depth perception.

EDUCATION

Bachelor's degree in a chemical or biological science or medical technology from an accredited institution; and have at least 2 years of laboratory experience in non-waived testing in the designated specialty or subspecialty areas of service for which the technical coordinator is responsible. ASCP eligible. NOTE: MLT (ASCP), HT (ASCP) or eligible. Under these circumstances the Laboratory Manager will be ultimately responsible for the technical and scientific oversight of the laboratory.

TRAINING AND EXPERIENCE

A minimum of 2 years of clinical laboratory experience in the assigned discipline preferred.

St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.