Laboratory Support Technician /Laboratory/Full Time / Night

Wood County Hospital; Bowling Green (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a dynamic healthcare team as a Laboratory Support Technician at a leading hospital. The role focuses on specimen collection, processing, and delivering outstanding customer service. This position offers opportunities for growth, competitive benefits, and the chance to work with top healthcare professionals in a supportive environment.

Benefits

Great health, dental and vision plans

Competitive wages

Generous tuition reimbursement

Employer-matched 403(b)

Vacation and Holiday time

Qualifications

• Must be familiar with specimen collection and handling.
• One year of previous phlebotomy experience preferred.
• Requires strong attention to detail and excellent patient service skills.

Responsibilities

• Greets patients and provides excellent customer service.
• Collects and transports specimens competently.
• Processes and prepares specimens for lab submission.

Skills

Customer Service

Attention to Detail

Communication Skills

Computer Skills

Education

High school diploma/GED or equivalent

Training in formal phlebotomy program

Job description

Laboratory Support Technician /Laboratory/Full Time / Night

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Laboratory Support Technician /Laboratory/Full Time / Night

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Lab Support Tech/Laboratory/FT/ Nights

Delivers excellent customer service, answers questions, acts as a resource for laboratory information, and strengthens the relationship between the customer and the hospital. Collects and transports specimens as required for the testing ordered, then works collaboratively with the Laboratory staff to ensure patient samples are properly processed and that documentation is complete.

Job Duties

• Greets patients and other customers in person or by telephone, delivering excellent customer service. Answers questions, acts as a resource for laboratory information, and strengthens the relationship between the customers and the laboratory.
• Proficiently collects specimens from outpatients, inpatients and emergency room patients. Performs collections competently and expediently with as little patient discomfort as possible and within expected time frames.
• Demonstrates knowledge of specimen collection requirements and associated test requirements by properly collecting adequate samples required for testing. Instructs patients as needed for self-collected specimens.
• Assesses specimen requirements for testing and troubleshoots any specimen requirement or order entry issues. Keeps appropriate records/documentation relating to specimen problems and other problems encountered, taking any necessary corrective action to ensure the validity and accuracy of testing. This may include notifying providers and/or patients of the need to have specimens recollected.
• Processes, sorts, and prepares specimens for submission to lab departments and/or referral laboratories and monitors pending lists to assure all steps have been completed.
• Accurately uses the laboratory and hospital information systems to manage test orders and specimen or patient information (e.g., order entry, order retrieval, order review, log-in, order cancellation, add-ons, etc.).
• Transports and delivers laboratory specimens and other designated material or information to the proper destination. Handles each type of specimen per guidelines and maintains all required laboratory documentation.
  
  

Minimum Requirements

• High school diploma/GED or equivalent required.
• Must be familiar with the collection and handling of various types of patient specimens for laboratory testing and the associated clerical functions.
• Training in a formal phlebotomy program which includes a didactic training and clinical experience preferred.
• One year of previous phlebotomy and/or specimen processing experience preferred.
• Excellent patient service and patient relationship skills
• Strong computer skills
• Good interpersonal and communication skills
• Strong attention to detail
  
  

Benefit Summary

Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll Also Reward Your Hard Work With

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Generous short term and long term disability plans
• Employer-matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holiday time
• Generous tuition reimbursement
• And a lot more!
  
  

*Questions? Text or call 419-601-1956*

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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