Laboratory Support Technician

SSM Health; Monroe (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

SSM Health's WI-Monroe Clinic Hospital is seeking a laboratory support professional to perform standard lab tasks, including phlebotomy and waived testing, under general supervision.

The role involves 40 hours per week with a variable shift, every 4th weekend and holiday rotation, and duties spanning specimen processing, order entry, receptionist support, and clerical tasks in the clinical laboratory.

Qualifications

• High School diploma or GED required or 10 years of work experience.
• BLS HCP certification required per American Heart Association.

Responsibilities

• Load and unload lab specimens from instruments and perform waived testing.
• Assist in problem requisitions/specimens and orient new hires.
• Answer phones and respond to customer inquiries.
• Collect, label, process and preserve specimens per established procedures.
• Enter lab orders in the EMR and maintain supplies.
• Maintain clean and organized laboratory work area.
• Perform moderate complexity testing when applicable.
• Support administrative duties including admissions and order entry.
• Identify patients using two identifiers.
• Work in a safe, alert manner and perform other duties as assigned.

Skills

Phlebotomy

Laboratory procedures

Administrative duties

Patient identification

Education

High School diploma/GED or 10 years of work experience

BLS HCP Certification

Tools

EMR systems

Job description

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

It's more than a career, it's a calling

WI-Monroe Clinic Hospital

Worker Type

Regular

Schedule

40 hours per week on a variable shift with every 4th weekend and a holiday rotation.

Job Summary

Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform various low complexity testing as well as a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Job Responsibilities and Requirements

Primary Responsibilities

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience.

Experience

• One year experience in a laboratory setting

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift

Variable Shift (United States of America)

Job Type

Employee

Department

3401000028 Clinical Laboratory/Blood

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination