Laboratory Support Technician

SSM Health; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

SSM Health's Outpatient Center in Madison, WI is seeking a Laboratory Support Technician.

Under direct supervision, you will perform routine lab tasks, collect specimens, enter orders in the EMR, and support clerical duties in the laboratory.

No experience required; High School diploma or GED or 10 years of work experience; BLS HCP certification required. 40 hours per week, day shift.

Qualifications

• Must have high school diploma or GED or 10+ years of work experience.
• No prior laboratory experience required.
• BLS HCP certification required.

Responsibilities

• Assist customers including answering phones and responding to inquiries.
• Collect, label, process and preserve blood, urine and other specimens.
• Enter lab orders in the EMR system and ensure accurate data entry.
• Maintain cleanliness and organization of lab supplies and work area.
• Perform phlebotomy and/or waived testing as needed.
• Support admission activities and insurance verification.

Skills

Customer service

Phlebotomy

Lab procedures

Education

High School diploma/GED or 10 years of work experience

Tools

EMR system

Job description

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

It's more than a career, it's a calling

WI-SSM Health Outpatient Center-Madison

Worker Type

Regular

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Laboratory Support Technicians collect blood specimens safely and accurately for laboratory testing, transfusions, and medical procedures. They play a vital role in patient care by ensuring high-quality samples are obtained, which helps providers diagnose conditions, monitor treatments, and make informed healthcare decisions.

Department

Laboratory

Schedule

40 hours per week - day shift

Job Summary

Under direct supervision, this position performs routine laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Primary Responsibilities

• Assists customers including answering phones and responding to customer inquiries.
• Assists laboratory staff in the daily operation of the lab by collecting, labeling, processing and preserving blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience.

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

State of Work Location

Illinois, Missouri, Oklahoma, Wisconsin

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

5800020164 DSMOC Lab

Scheduled Weekly Hours

40

Equal Employment Opportunity Statement

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.