Laboratory Support Technician

SSM Health; Janesville (WI); Sur place; USD 46 000 - 60 000; Plein temps

Résumé du poste

SSM Health St. Mary’s Hospital - Janesville in Wisconsin is seeking a Regular Laboratory Support Technician to support patient care by collecting blood specimens, performing waived testing, and assisting with standard lab tasks under supervision.

The position involves 40 hours per week on a variable shift with weekend/holiday/on-call rotation, and duties in clerical support, order processing, and patient interaction within the Laboratory department.

Qualifications

• High School diploma or GED.
• One year experience in a laboratory setting preferred.
• Basic Life Support (BLS) certification required.

Responsabilités

• Loads/unloads lab specimens from instruments and performs waived testing as needed.
• Collects, labels, and processes specimens per procedures.
• Enter and process lab orders in EMR/EHR system.
• Answer phones and assist customers; provide receptionist/clerical support.
• Maintain clean and organized lab workspace and supplies.
• Support admission activities and insurance verification as needed.

Connaissances

Phlebotomy

Waived testing

Customer service

Lab equipment

Order entry

Formation

High School diploma/GED

Outils

EMR system

Description du poste

It's more than a career, it's a calling

WI-SSM Health St. Mary's Hospital - Janesville

Worker Type

Regular

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Laboratory Support Technicians play a vital role in patient care by collecting blood specimens used for diagnostic testing, treatment planning, and disease monitoring. Their work helps ensure accurate test results and supports timely, informed medical decisions that are essential to quality healthcare.

Department

Laboratory

Schedule

40 hours per week on a variable shift with a weekend, holiday, and weekend on-call rotation. Scheduled hours may flex based on department needs. Primary working hours are Monday - Friday 11:00 - 7:30 pm with primary flex hours of 5:30 pm - 2:00 am.

Job Summary

Under general supervision, this position performs standard laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform various low complexity testing as well as a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Job Responsibilities and Requirements

Primary Responsibilities

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience.

Experience

• One year experience in a laboratory setting

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Work Shift

Variable Shift (United States of America)

Job Type

Employee

Department

3401000026 Laboratory

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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