Description
The Laboratory Support Associate/Part Time, will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.
- Reports to Manager, Global Customer Success
- Cooperates with all departments across the organization
- Participates in: Department meetings
Essential Duties and Responsibilities:
- Receives and sorts specimens for testing
- Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved.
- Reports problem holds and provides resolution timely
- Accessions all cases received for testing, including data entry of all pertinent information into LIS
- Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments.
- Assembles case paperwork and files, including pre-analytic documentation and labels
- Performs quality assurance check of samples
- Attends department meetings and company in-service training to enhance knowledge on testing and systems.
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Follow Departments procedures including specimen routing and handling.
- Maintains or assists in maintaining inventory of the department
- Files and archives patient folders
- May coordinate remote storage and retrieval for site as needed
- May assist with coordinating waste pickups and maintains documentation.
- Receives incoming supplies: store and inventory
- Returns slides and blocks to clients
- May assist with scheduling equipment preventative with vendors
- Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answer phone and greets visitors as needed
- Assist management and technical staff with administrative duties as needed.
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
Requirements
Internal Contact:
- Global Customer Success Team
- Laboratory Department
Education:
- High School Diploma or equivalent
Experience:
- One (1) to three (3) years of relevant experience preferred.
Knowledge, Skills and Abilities:
- Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
- Works productively and efficiently to achieve company and departmental goals
- Communicates effectively with all levels of staff
- Adheres to Agendia core values, safety and compliance policies and procedures
- Accurately follows department SOP's for specimen handling and processing
Desired Skills:
- Proficient with MS Office Programs
- Ability to communicate effectively
- Strong organizational skills and attention to detail
- Ability to work independently
- Must be able to work in a fast paced, multi tasking environment and maintain production and quality standards.
- Must be able to work in a bio-hazard environment and comply with safety policies and standards outlined in the Safety Manual
Working Environment:
- General laboratory environment
Environment/Safety/Work Conditions:
- Vision to read written and published quality documents and to observe operations
- Regularly walks, sits, and stands
- Regular works on a computer for approximately 6-8 hours per day
- Frequently lifts, pushes/pulls, and carries up to 20 pounds
- Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
- Must be able to read and understand scientific and complex
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· Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
Travel
Other Duties: