Laboratory Services Technical Lead, ASCP

Family Care Network; Bellingham (WA); On-site; USD 44,000 - 65,000; Full time

Benefits offered by this job

Three Medical plan options

Two Dental plans including orthodontia

Employer-paid Vision coverage

EAP and mental health programs

FSA and HSA with employer contribution

HRA up to $1,500

Life/AD&D insurance with optional add‑

Waived health questionnaire

Job summary

Family Care Network is seeking a Laboratory Services Technical Lead, ASCP, to oversee LIS functions and the daily workflow of laboratory technicians. You will ensure high-quality patient care while meeting regulatory requirements, under the Laboratory Services Manager and Quality Supervisor.

You will perform test analyses on patient specimens, support quality assurance activities, maintain equipment, and keep the Orchard LIS system current.

Qualifications

• Bachelor of Science Degree or equivalent; ASCP certification preferred
• If not certified, ASCP certification to be completed within 12 months
• Maintain MT/MLS/MLT as required
• 2–3 years of clinical laboratory experience with demonstrated technical expertise

Responsibilities

• Provide leadership to staff as assigned by supervisor and/or manager
• Mentor staff to achieve competency/training
• Provide quality patient care through high quality laboratory results
• Perform test analysis on patient specimens
• Maintain and troubleshoot equipment
• Keep LIS updated and functional
• Ensure timely turnaround times
• Assist EMR setup of lab processes with SCI supervisor/manager
• On-call duties as assigned
• Adhere to FCN policies and schedule

Skills

Communication skills

Independence

Safety awareness

Time management

Shift flexibility

Confidentiality

MS Office

Problem solving

Education

Bachelor of Science degree

ASCP certification

Tools

MS Word

Excel

Databases

Email

Job description

Description

Title: Laboratory Services Technical Lead, ASCP

Location: Laboratory Services

City: Bellingham, WA

Position: Full-time 40 hours/week, rotating days and evening shifts, non-exempt (hourly)

Compensation: The full wage scale is $32.04 - $47.34 per hour. Placement within the wage range is determined by a candidate’s relevant experience.

Benefits: At FCN, we offer a comprehensive benefits package designed to support your well‑being and that of your family, with flexibility and quality care.

Health Benefits:

• Three Medical plan options
• Two Dental plans, including orthodontia for children and adults
• Employer-paid Vision coverage for employee and family
• Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
• Flexible Spending Account (FSA), Healthcare and Dependent Care
• Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
• Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
• Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
• Voluntary Accident and Hospital insurance plans with annual wellness benefits

*Eligibility for these benefits depends on your full-time or part-time status.*

Time Off & Wellness:

• Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
• PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
• Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year.
• PSL accrues at 1 hour per 40 hours worked
• EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours

Retirement:

• 401(k) plan with employer match, both Traditional and Roth options available
• 401(k) Profit Sharing Plan
• Free financial planning guidance to support your retirement goals

*Eligibility for these programs is based on your years of service and required hours.

Additional Benefits:

• Eligibility for FCN applicable bonuses

Job Summary: Under the supervision of the Laboratory Services Manager and Laboratory Services Technical Quality Supervisor, this position is responsible for overseeing the LIS functions and the daily workflow of laboratory technicians to meet high quality of patient care and regulatory requirements in a matter that promotes and supports the Core Values of the Family Care Network. Assists Laboratory Services Technical Quality Supervisor with all matters of Quality Control and Quality Assurance. Performs test analysis on patient specimens including blood, urine, culture samples and other body fluids. Performs test analysis on quality control samples, proficiency samples and performs equipment maintenance. Keeps LIS updated to function properly.

Essential Job Functions:

• Provide leadership to staff as assigned by supervisor and/or manager.
• Mentor staff as needed to achieve competency/training.
• Provide quality patient care through producing high quality patient laboratory results.
• Performs test analysis on patient specimens.
• Performs and evaluates analysis of quality control, proficiency specimens, and patient specimens
• Maintains and troubleshoots equipment.
• Consistently meets expected turnaround times.
• Consistently leaves work area clean, organized and ready for the next shift.
• Identifies unexpected results, errors and problems and follows up.
• Communicates with physicians, AHPs, managers, clinical staff and processors as appropriate.
• Participates in department process improvement work.
• Ensures compliance with external regulatory agencies.
• Ensures compliance with internal Quality Assurance policies and procedures.
• Assists Laboratory Services Technical Quality Supervisor in completing Quality Assurance duties.
• Proficient in the Orchard LIS program.
• Keeps database tables and workflows up to date in the Orchard LIS program.
• Completes projects in the Orchard LIS, as assigned.
• Provide coverage for various lab shifts when necessary.
• Assist EMR Support in setup of laboratory-related processes within the EMR with the Laboratory Services Technical Quality Supervisor and Laboratory Services Manager.
• On call duties, as assigned.
• Adheres to assigned work schedule (attendance and punctuality).
• Ensures timely renewal of required certifications.
• Establish and maintain courteous and effective interactions with colleagues and patients.
• Demonstrate a commitment toward meeting and exceeding the needs of our internal and external customers.
• Participate in appropriate departmental and organizational meetings and committees as defined by supervisor and/or manager.
• Participate in departmental and/or interdepartmental quality improvement activities.
• Perform delegated functions using established procedures, policies, guidelines, and standards per FCN standards and Washington State Dept. of Health scope of practice guidelines.
• Comply with all FCN policies and procedures.
• Additional duties as assigned.

Knowledge, Skills & Abilities:

• Applies universal safety precautions.
• Responds quickly and handles multiple deadlines and priorities.
• Proven verbal and written communication skills.
• Works independently.
• Works alternates shifts when necessary.
• Performs the physical/functional requirements of the position.
• Discerns and maintains confidentiality.
• Models a positive work ethic and customer friendly relations.
• Solves problems, issues and concerns in a professional manner.
• Advanced computer skills and proficiency working with MS Word, Excel, email and Databases.
• Other duties as assigned.

About FCN:As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well‑being. We take the time to build strong, long‑term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and a fulfilling mission.

Requirements

Education and Experience:

• Bachelor of Science Degree, or equivalent knowledge and skills obtained through a combination of education, training, and experience, and ASCP certification or equivalent (Medical Technologist, Medical Laboratory Scientist, or Medical Laboratory Technician) strongly preferred.
• If not currently certified, ASCP certification is required to be completed within 12 months of working in this role.
• Maintain MT/MLS/MLT as required.
• Previous experience will include at least 2-3 years of clinical laboratory experience with demonstrated technical expertise in the division for which the individual is responsible.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to: stand; walk; sit; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required include: close vision, peripheral vision, depth perception and the ability to adjust and focus.

Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.

Family Care Network is a Drug-Free, Equal Opportunity Employer.