Laboratory Service Specialist Lab Sendouts | Full-Time | Phoenix ...Read More Quick Apply! Lab Sendouts Type: Location: Phoenix

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Phoenix Children's Hospital, Inc. is seeking a patient/customer service oriented phlebotomy technician to schedule appointments for specimen collections, collect blood and other specimens, and manage orders in LIS/EHR systems.

This role reports to the Supervisor, Pre-Analytics and requires accuracy, strong communication, and a focus on pediatric patient safety. Responsibilities include ensuring proper specimen labeling, data entry, and collaboration with medical staff to support timely test

Qualifications

• High School diploma required.
• Two years of experience in a clinical laboratory setting required.
• Current certification in phlebotomy or medical assistant through ASCP or other certifying body preferred.

Responsibilities

• Schedules patients for specimen collections for laboratory testing orders.
• Collects specimens (blood, sweat, saliva, etc.) as needed for testing.
• Uses the Laboratory Information System to receive specimens and order tests per requisition; records must be complete.
• Maintains accurate documentation and files requisitions and reports.

Skills

Phlebotomy

Venipuncture

Patient scheduling

LIS/EHR proficiency

Medical terminology

Education

High School diploma

Tools

LIS (Laboratory Information System)

EHR (Electronic Health Records)

Job description

This is a patient/customer service-oriented position which is responsible for timely and accurate patient scheduling, specimen collection, and ordering to ensure timely and accurate results. The position requires knowledge and experience with venipuncture techniques to successfully acquire blood with minimal adverse impact to pediatric patients. A knowledge of electronic health record and laboratory information systems to manage patient specimen orders and submissions is required. This position reports to the Supervisor, Pre-Analytics.

Position Duties

• Accurately schedules patients for specimen collections as necessary for laboratory testing orders. Collects specimens (blood, sweat, saliva, etc.) as necessary to facilitate patient testing.
• Demonstrates knowledge and competency using the Laboratory Information System to accurately receive specimens, and order tests as indicated on the requisition. Data must be complete and accurately entered to include appropriate test name, footnotes, comments, order priorities, physician names, patient location, collection information, etc. Demonstrates competency in choosing the correct patient account to use for ordering tests.
• Demonstrates knowledge of reference laboratories utilized by the department and chooses appropriate reference laboratory for the testing ordered. Maintains thorough and complete documentation of work performed. Provides required information on all requisitions, lab orders, or worksheets handled. Files requisitions, reports, and other pathology/laboratory materials.
• Maintains positive working relationship with the medical staff and hospital personnel. Uses positive interpersonal skills to educate/support lab customers and promote success of team members. Uses clear and concise verbal and written communication with staff and the public. Acts independently on supervisor’s direction and accepts responsibility of the adopted policies and procedures of the hospital and the laboratory. Works different shifts as required.
• Under the supervision of the department supervisor, ensures areas of responsibility are maintained in accreditation with CAP, CMS and CLIA.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children’s will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

1. High School

Required

Yes No

Experience

1. Two years of experience in a clinical laboratory setting

Required

Yes No

Additional Requirements

1. Current certification in phlebotomy or medical assistant through ASCP or other certification agency

Preferred

Yes No

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Climbing - Frequently

2. Physical Requirement - Feeling (sensing textures and temperatures) - Frequently

3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently

4. Physical Requirement - Hearing - Frequently

5. Physical Requirement - Pushing/pulling - Occasionally

6. Physical Requirement - Reaching - Occasionally

7. Physical Requirement - Sitting - Occasionally

8. Physical Requirement - Standing - Occasionally

9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally

10. Physical Requirement - Talking - Frequently

11. Physical Requirement - Tasting/smelling - Occasionally

12. Physical Requirement - Walking - Occasionally

13. Physical Requirement - Near Vision - Occasionally

14. Physical Requirement - Far Vision - Occasionally

15. Physical Requirement - Color Discrimination - Frequently

16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Frequently

17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently

18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally

19. Occupational Exposure/Risk Potential - Inside office environment - Applicable

20. Occupational Exposure/Risk Potential - Outdoor weather conditions - Applicable

21. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable

22. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable

23. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable

24. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable

25. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable

I have reviewed the qualifications, physical requirementsand occupational exposure/risk potential for this position and wish to apply I Agree