Laboratory QA Lead: Compliance & Process Improvement

Intermountain Health; United States; On-site; USD 54,000 - 83,000; Full time

Job summary

Intermountain Health is seeking a Quality Assurance Coordinator to support a comprehensive QA/QM program under the CLIA Laboratory Director and Lab Quality Management. The role ensures regulatory compliance and coordinates corrective actions across the lab.

Day shift responsibilities include documentation, SOP development, training oversight, and performance metrics to drive system-wide quality improvements and effective responses to inspections and deficiencies.

Qualifications

• Associate or bachelor's degree in chemical/biological or clinical laboratory science.
• MLT/MLS(ASCP) certification or equivalent.
• Three years of technical laboratory or laboratory quality assurance experience.

Responsibilities

• Promotes and supports the One Intermountain philosophy.
• Developing and implementing a standard quality program.
• Oversite of document control and SOP development, review and updates.
• Monitoring and ensuring adherence to laboratory training and competency program.
• Ensuring improved, system-wide integration of policies, procedures and competencies.
• Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
• Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
• Oversite of lab applications related to error management, quality assurance and education.
• Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
• Supports and manages accrediting body applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills

Computer literacy

Communication

Regulatory knowledge

Laboratory Techniques and Protocols

Documentation

Report writing

Working Independently

Critical thinking

Driving

Education

Associate or bachelor's degree in chemical/biological/clinical laboratory science

MLT/MLS(ASCP) certification or equivalent

Job description

Intermountain Health is seeking a Quality Assurance Coordinator to support a comprehensive QA/QM program under the CLIA Laboratory Director and Lab Quality Management. The role ensures regulatory compliance and coordinates corrective actions across the lab.

Day shift responsibilities include documentation, SOP development, training oversight, and performance metrics to drive system-wide quality improvements and effective responses to inspections and deficiencies.