Laboratory Product Support

System One; Clayton (NC); On-site; USD 39,000 - 41,000; Full time

Job summary

System One, Clayton, NC, is seeking a Laboratory Product Support professional for a 12-month onsite contract. You will manage stability sample inventory, maintain compliance documentation, coordinate testing activities, monitor stability chambers, and support GMP and quality initiatives.

Candidates typically hold a master’s or bachelor’s degree with relevant experience, with knowledge of ICH and GMP, SAP exposure, and familiarity with stability systems and related equipment.

Qualifications

• Master’s degree, or Bachelor’s degree with 1–2 years of relevant experience, or 5 years of relevant experience without a degree.
• Degree or experience in a scientific field or regulated pharmaceutical stability program.
• Knowledge of ICH guidelines, GMP requirements, stability sample handling, and biological sample shipment.
• Experience with stability databases, SAP, and regulated laboratory documentation.
• Experience with ScienTek Stability System, Loftware, Intermec printers, DeltaV, LabWatch, Maximo, TempTale, visual inspection, and vial integrity testing preferred.

Responsibilities

• Manage stability sample inventory, documentation, labeling, storage, and delivery for active stability studies.
• Coordinate sample acquisition, testing schedules, laboratory deliveries, and shipment of biological samples.
• Monitor stability chambers, analyze temperature and humidity trends, and support equipment maintenance and investigations.
• Maintain stability records, enter data into stability systems and SAP, and support GMP investigations and corrective actions.
• Generate work orders, purchase orders, and documentation to support stability program operations.

Skills

Stability program operations

Documentation management

Data entry SAP

Quality regulatory knowledge

Lab environment communication

Education

Master’s degree

Bachelor’s degree with 1–2 years relevant experience

5 years relevant experience without a degree

Tools

SAP

Stability System ScienTek

Loftware

Intermec printers

DeltaV

LabWatch

Maximo

TempTale

Job description

Job Title: Laboratory Product Support

Location: Clayton, NC

Type: 12 month contract

Compensation: $28-30/hour, depending on qualifications

Work Model: Onsite

Hours: 40.0

Overview

Supports stability program operations by managing sample inventory, maintaining compliance documentation, coordinating testing activities, monitoring stability chambers, and supporting quality and regulatory requirements for pharmaceutical products.

Responsibilities

• Manage stability sample inventory, documentation, labeling, storage, and delivery for active stability studies.
• Coordinate sample acquisition, testing schedules, laboratory deliveries, and shipment of biological samples.
• Monitor stability chambers, analyze temperature and humidity trends, and support equipment maintenance and investigations.
• Maintain stability records, enter data into stability systems and SAP, and support GMP investigations and corrective actions.
• Generate work orders, purchase orders, and documentation to support stability program operations.

Requirements

• Master’s degree, or Bachelor’s degree with 1–2 years of relevant experience, or 5 years of relevant experience without a degree.
• Degree or experience in a scientific field or regulated pharmaceutical stability program.
• Knowledge of ICH guidelines, GMP requirements, stability sample handling, and biological sample shipment.
• Experience with stability databases, SAP, and regulated laboratory documentation.
• Experience with ScienTek Stability System, Loftware, Intermec printers, DeltaV, LabWatch, Maximo, TempTale, visual inspection, and vial integrity testing preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.