Laboratory Process Excellence & Compliance Lead

Donate Blood; Fresno (CA); On-site; USD 45,000 - 48,000; Full time

Job summary

The Central California Blood Center seeks a Process Excellence Coordinator to lead compliance, efficiency, and continuous improvement for Hospital Services. Reporting to the Director of Hospital Services, this role oversees validation activities, document control, training programs, equipment, and audit readiness.

As a liaison to Quality Assurance, the Medical Director, and regulators, the coordinator ensures procedures and clinical practices meet current standards and remains audit ready,

Qualifications

• Valid California moderate complexity testing licensure (MLT/CLS/CIS).
• +3 years of experience in blood bank management or management-track role.
• Experience in audit, inspection, SOP development, or staff training.
• Experience with patient management/blood management software preferred.

Responsibilities

• Lead continuous process improvements across Hospital Services and standardize SOPs.
• Investigate QIRs, perform root cause analyses, and implement CAPAs to prevent recurrence.
• Lead IQ/OQ/PQ validations and implement new equipment/procedures with QA and Medical Director.
• Maintain SOPs, COPs, forms, and training materials; serve as SME for MediaLab.
• Coordinate Hospital Services training and ensure training completion and documentation.

Skills

cGMP knowledge

FDA/AABB regs

Leadership

MS Office

Communication skills

Training and coaching

Education

MLT

CLS

CIS

Tools

MediaLab

Job description

The Central California Blood Center seeks a Process Excellence Coordinator to lead compliance, efficiency, and continuous improvement for Hospital Services. Reporting to the Director of Hospital Services, this role oversees validation activities, document control, training programs, equipment, and audit readiness.

As a liaison to Quality Assurance, the Medical Director, and regulators, the coordinator ensures procedures and clinical practices meet current standards and remains audit ready,