Laboratory Patient Service Center Specialist

McLaren Health Care; Livonia (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

McLaren Health Care seeks a Laboratory Patient Service Center Specialist to manage daily PSC operations, register patients, order tests, and handle specimens from collection to transport.

The role requires attention to compliance, accurate data entry, and coordination with insurance plans; a high school diploma and 6 months phlebotomy experience are required, with certification preferred. This is a full-time position with daytime hours and growth opportunities within a large health system.

Qualifications

• High school diploma or equivalent.
• 6 months phlebotomy experience.
• Preferred: phlebotomy technician certification.

Responsibilities

• Opens/closes the patient service center and registers patients.
• Collects, labels, processes, transports specimens per procedure.
• Enters patient registrations and test orders into HIS/LIS and verifies insurance details.
• Ensures ABN compliance and secures consent for treatment.

Skills

Phlebotomy

Patient registration

Laboratory procedures

Education

High school diploma

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Laboratory Patient Service Center Specialist

Position Summary: Responsible for the day-to-day operation of the Patient Service Center which includes but is not limited to opening and closing the service center, registering patients, ordering patient tests, collecting, handling, processing, and transporting specimens.

Essential Functions and Responsibilities:

1. Performs proper specimen collection [blood and non-blood], including patient preparation, labeling, handling, preservation or fixation, processing or preparation, transportation, and storage of specimens; complies with all standards for laboratory procedures. Demonstrates knowledge and ability to evaluate and select proper collection methods for age specific patients.
2. Completes specimen handling and processing including centrifuging all tubes and aliquoting.
3. Arranges for specimen transport using established procedure.
4. Collects, verifies, and processes patient registration data and test order/entry into hospital information system/laboratory information system and understanding of insurance plans.
5. Adheres to Compliance policies related to job duties to include presenting Advance Beneficiary Notice (ABN) of non-coverage prior to delivery of outpatient services.
6. Responsible for obtaining consent for treatment.

Required:

• High school diploma or equivalent.
• 6 months phlebotomy experience

Preferred:

• Certified as a phlebotomy technician.
• Previous phlebotomy training course in approved program.
• Previous experience in a clinical laboratory environment.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Requisition ID: 26011093
• Daily Work Times: 8:00am-4:30pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.