Laboratory Operations Manager - Quality & Compliance

Sgs; Deer Park (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

SGS is seeking an Operations Manager to lead the operational and strategic direction of laboratory services in the United States. This role ensures client sample testing is delivered with precision, efficiency, and compliance, aligning lab performance with organizational goals.

The candidate will participate in hiring and supervising staff, manage budgets, ensure regulatory compliance, and develop policies and procedures to optimize workflows and KPIs.

Qualifications

• Bachelor’s degree in a scientific field required.
• 5–7 years of analytical lab experience with progressive leadership.

Responsibilities

• Lead hiring, training, and supervision of laboratory staff.
• Manage the lab's operating budget and allocate resources.
• Ensure compliance with regulations and accreditation standards.
• Develop and implement lab policies and procedures.
• Report KPIs and performance to senior management.
• Coordinate cross-department workflow.
• Oversee equipment maintenance and calibration.
• Address escalated operational issues and staff conflicts.
• Support selection and procurement of new equipment and supplies.
• Perform other duties as required.

Skills

Leadership/Team Management

Budgeting/Financial Oversight

Regulatory Compliance

Quality Systems

Communication

Education

Bachelor's Degree in a scientific discipline

Tools

LIMS

Calibration & Maintenance

Job description

SGS is seeking an Operations Manager to lead the operational and strategic direction of laboratory services in the United States. This role ensures client sample testing is delivered with precision, efficiency, and compliance, aligning lab performance with organizational goals.

The candidate will participate in hiring and supervising staff, manage budgets, ensure regulatory compliance, and develop policies and procedures to optimize workflows and KPIs.