Laboratory Operations Manager (Pathology Experience) - Dermatology

Mount Sinai; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

The Mount Sinai Dermatology department seeks a Lab Operations Manager to oversee daily lab operations, support the lab director, and ensure efficient delivery of services.

You will develop procedures, maintain compliance with NYS, CLIA, CAP, and supervise a team of technologists, coordinators and supervisors while managing budgets and coordinating personnel coverage.

Qualifications

• Bachelor's degree in Medical Technology or related sciences; Master's preferred.
• 5+ years of experience with supervisory roles; at least 2 years supervisory preferred.
• NYS license - Clinical Laboratory Technologist or related licensure preferred.
• Pathology experience strongly preferred.
• Histotechnologist certification strongly preferred.

Responsibilities

• Oversee lab operations and support lab technical director in oversight of all aspects of efficient lab operations.
• Evaluate, develop and implement new technical procedures for the assigned laboratory to ensure accurate and efficient delivery of services.
• Maintain and implement policies and procedures to maintain high functioning in the assigned area.
• Ensure compliance with hospital standards and licensing and accrediting agencies.
• Manage staff of first line supervisors, technologists and coordinators; may assume responsibility for absence of supervisory staff.
• Schedule supervisors and coordinate coverage; communicate with storage facility vendors regarding slide storage.
• Oversee computer systems, including programming, workload capture, billing capture, interface conversion codes, and software validation.
• Prepare departmental statistics and coordinate collection and preparation as required.
• Complete competence and performance appraisals; maintain employee files.
• Oversee anatomic/surgical pathology lab operation, QA and inspections by accrediting agencies; liaise with labor relations on personnel actions.
• Provide recommendations on hiring, advancement, orientation and training of personnel.
• Review and approve departmental payroll activities; develop continuing education programs.
• Perform various laboratory procedures as needed.
• Grow revenue and profits by optimizing staff capacity and equipment; redefine business processes and strategic planning; develop client relationships.
• Lead and develop professional growth of supervisors and improve physician relations.

Skills

Supervisory experience

Education

Bachelor's degree in Medical Technology or related Sciences

Master's degree preferred

Job description

The Kimberly and Eric J. Waldman Department of Dermatology at the Icahn School of Medicine at Mount Sinai is dedicated to delivering superior, comprehensive dermatologic care that exceeds patient expectations, and to advancing the science of dermatology through research and education.

From preparing the next generation of leaders, to providing cutting-edge and cost-effective treatment, the Department of Dermatology thrives on a passion to improve the lives of patients through science.

Lab Operations Manager

• Responsible for lab operations, support and back up lab technical director in the oversight of all aspects of efficient lab operations.
• Evaluates, develops and implements new technical procedures for assigned laboratory to ensure accurate and efficient delivery of services.
• Develops and implements policies and procedures as necessary to maintain high level of functioning in assigned area.
• Maintains established technical and operational standards to ensure compliance with hospital standards and licensing and accrediting agencies.
• Manages staff of first line supervisors, technologists and coordinator and may assume responsibility for the absence of appropriate supervisory staff.
• Responsible for scheduling supervisors.
• Communicates with storage facility vendors regarding storage of slides; supervises slide room supervisor and respective staff/transcription staff.
• May be required to ensure effective, efficient and safe personnel coverage for 24-hour basis, by preparing an advance time schedule for all technical and clerical personnel.
• May be responsible for managing computer systems, including programming, workload capture, billing capture, interface conversion codes, and software validation.
• Responsible for all departmental statistics, and coordinates collection and preparation as required.
• Prepares and completes competence and performance appraisals of all staff. Maintains employee files.
• Responsible for the oversight of anatomic / surgical pathology lab operation, anatomic laboratory QA, and all accrediting agency inspections including those for New York State, CLIA, CAP, etc.
• Serves as the departments liaison with labor relations to help Lab Technical Director prepare warning notices, employee evaluations, disciplinary actions and terminations.
• Provides effective recommendations on hiring, advancement, departmental orientation and training of personnel.
• Reviews and approves departmental payroll activities.
• Develops and presents programs for continuing education.
• Performs various laboratory procedures as needed.
• Manages and acts as resource for the laboratory on a wide range of technical and critical strategic issues includes; prove solutions aimed at enhancing brand integrity and improving quality.
• Navigates regulatory and legal requirements.
• Oversees numerous internal and external teams in support of achieving the clients goals on or ahead of schedule.
• Manages and controls departmental expenses while ensuring quality services in conjunction with the laboratory technical supervisors and support staff.
• Grows revenue and profits by optimization and usage of existing staff capacity and equipment
• Redefining business processes and strategic planning to develop new business.
• Develops client relationship management.
• Leads and develops professional growth of supervisors and improve physician relations.
• Performs other related duties as required.

Qualifications

• Bachelors Degree in Medical Technology or related Sciences, Masters preferred
• 5+ years minimum experience including supervisory experience, including at least 2 years of supervisory (preferred)
• NYS License - Clinical Laboratory Technologist, or related clinical licensure, is preferred
• Pathology experience strongly preferred
• Histotechnologist certification strongly preferred