Laboratory Operations Manager (Pathology Experience) - Dermatology

Mount Sinai Health System; New York (NY); On-site; USD 95,450 - 158,000; Full time

Job summary

A major healthcare provider in New York is seeking a Lab Operations Manager responsible for overseeing laboratory operations, managing staff, and ensuring compliance with regulations. The ideal candidate should hold a Bachelor’s degree in Medical Technology, have at least 5 years of experience in lab management, and possess strong supervisory skills. The role offers a salary range of $95,450 to $158,000 annually, depending on education and experience, with opportunities for professional growth.

Qualifications

• Minimum 5 years of experience including supervisory roles.
• NYS License - Clinical Laboratory Technologist is preferred.
• Pathology and Histotechnologist certification experience preferred.

Responsibilities

• Oversee lab operations and support lab technical director.
• Implement new technical procedures for efficient operations.
• Ensure compliance with hospital standards and regulations.

Skills

Supervisory Experience

Technical Procedures

Quality Assurance

Client Relationship Management

Education

Bachelor's Degree in Medical Technology or related Sciences

Master's Degree (preferred)

Tools

Laboratory Management Software

Job description

Role Overview

The Lab Operations Manager is responsible for the general operation of the laboratory. Directs and coordinates through subordinate supervisory personnel, all technical activities and functions within one of the major laboratory areas. The Lab Operations Manager is accountable and responsible for all administrative and technical functions in assigned area including report preparation, assisting in the budget process and representing assigned area at departmental meetings. In each specialized area, s/he maintains in-depth knowledge of techniques, principles and instrumentation.

Responsibilities

• Responsible for lab operations, support and back up lab technical director in the oversight of all aspects of efficient lab operations.
• Evaluates, develops and implements new technical procedures for assigned laboratory to ensure accurate and efficient delivery of services.
• Develops and implements policies and procedures as necessary to maintain high level of functioning in assigned area.
• Maintains established technical and operational standards to ensure compliance with hospital standards and licensing and accrediting agencies.
• Manages staff of first line supervisors, technologists and coordinator and may assume responsibility for the absence of appropriate supervisory staff.
• Responsible for scheduling supervisors.
• Communicates with storage facility vendors regarding storage of slides; supervises slide room supervisor and respective staff/transcription staff.
• May be required to ensure effective, efficient and safe personnel coverage for 24‑hour basis, by preparing an advance time schedule for all technical and clerical personnel.
• May be responsible for managing computer systems, including programming, workload capture, billing capture, interface conversion codes, and software validation.
• Responsible for all departmental statistics, and coordinates collection and preparation as required.
• Prepares and completes competence and performance appraisals of all staff. Maintains employee files.
• Responsible for the oversight of anatomic / surgical pathology lab operation, anatomic laboratory QA, and all accrediting agency inspections including those for New York State, CLIA, CAP, etc.
• Serves as the departments liaison with labor relations to help Lab Technical Director prepare warning notices, employee evaluations, disciplinary actions and terminations.
• Provides effective recommendations on hiring, advancement, departmental orientation and training of personnel.
• Reviews and approves departmental payroll activities.
• Develops and presents programs for continuing education.
• Performs various laboratory procedures as needed.
• Manages and acts as resource for the laboratory on a wide range of technical and critical strategic issues includes; prove solutions aimed at enhancing brand integrity and improving quality.
• Navigates regulatory and legal requirements.
• Oversees numerous internal and external teams in support of achieving the clients goals on or ahead of schedule.
• Manages and controls departmental expenses while ensuring quality services in conjunction with the laboratory technical supervisors and support staff.
• Grows revenue and profits by optimization and usage of existing staff capacity and equipment.
• Redesigning business processes and strategic planning to develop new business.
• Develops client relationship management.
• Leads and develops professional growth of supervisors and improve physician relations.
• Performs other related duties as required.

Qualifications

• Bachelors Degree in Medical Technology or related Sciences, Masters preferred
• 5+ years minimum experience including supervisory experience, including at least 2 years of supervisory (preferred)
• NYS License - Clinical Laboratory Technologist, or related clinical licensure, is preferred
• Pathology experience strongly preferred
• Histotechnologist certification strongly preferred

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $95,450 - $158,000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.