Laboratory Operations Manager

Teksky LLC; Gardena (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Teksky LLC in Gardena, CA seeks an experienced Laboratory Operations Manager to oversee daily clinical laboratory operations, supervise staff, and ensure regulatory compliance.

You will optimize workflows, manage LIS, collaborate with physicians and clients, and support audits and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field.
• CLS license required.
• MT/MLS certification through ASCP or equivalent.
• Master's degree preferred.
• Minimum 5 years of CLIA-regulated clinical laboratory experience.
• At least 3 years of supervising/managing direct reports.

Responsibilities

• Oversee daily laboratory operations, workflow, scheduling, and turnaround times.
• Monitor send-out testing and ensure proper use and maintenance of equipment and supplies.
• Develop SOPs and maintain accreditation documentation; ensure regulatory compliance.
• Support proficiency testing, audits, inspections, and corrective actions.
• Analyze laboratory testing data and operational metrics; prepare performance reports.
• Manage testing statistics, LIS integration, and final testing remarks.
• Oversee inventory, equipment maintenance, and vendor relationships; support cost control.
• Collaborate with physicians, healthcare providers, and internal departments; liaise with auditors.
• Support development and validation of new assays and procedures; assist with complex issues.

Skills

CLIA regulations

Laboratory safety

Quality control/quality assurance

CAP requirements

Laboratory operations

Laboratory Information Systems (LIS)

Education

Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field

Master's degree preferred

Job description

We are seeking an experienced Laboratory Operations Manager to oversee the daily operations of a clinical laboratory. This position will manage technical and support staff, ensure regulatory and quality compliance, optimize laboratory workflows, and support efficient delivery of clinical testing services.

The manager will work closely with the Laboratory Director and collaborate with healthcare providers, clients, vendors, and internal departments.

Key Responsibilities:

Laboratory Operations

• Oversee daily laboratory operations, workflow, scheduling, and turnaround times.
• Monitor send-out testing and ensure proper use and maintenance of equipment and supplies.
• Optimize laboratory processes and implement continuous improvement initiatives.
• Evaluate and implement new testing procedures, methodologies, and technologies.

Staff Management

• Supervise technical and support staff.
• Conduct training, competency assessments, and performance evaluations.
• Handle corrective actions and employee development.
• Build and maintain a positive, collaborative work environment.

Quality & Regulatory Compliance

• Maintain compliance with CLIA, CAP, OSHA, HIPAA, and Joint Commission standards.
• Develop and update SOPs and maintain accreditation documentation.
• Monitor quality control and quality assurance programs.
• Support proficiency testing, audits, inspections, and corrective actions.
• Ensure laboratory safety standards are maintained.

Laboratory Systems & Data

• Maintain and troubleshoot the Laboratory Information System (LIS).
• Analyze laboratory testing data and operational metrics.
• Prepare performance reports and ad-hoc reports.
• Manage testing statistics, code mapping/integration, and final testing remarks.

Budget, Equipment & Vendors

• Manage laboratory inventory and supplies.
• Oversee equipment maintenance.
• Manage vendor relationships and contracts.
• Support cost control and budget monitoring.

Stakeholder & Client Management

• Collaborate with physicians, healthcare providers, and internal departments.
• Serve as a liaison with clients, business partners, vendors, hospital departments, and auditors.
• Address customer service and operational issues.
• Support both B2B and B2C laboratory operations.

Testing & Quality Improvement

• Support development and validation of new assays and procedures.
• Assist with complex technical and administrative issues.
• Support molecular, esoteric, and other specialized testing operations.

Required Qualifications:

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field.
• Master's degree preferred.
• Current Medical Technologist (MT/MLS) certification through ASCP or equivalent.
• Clinical Laboratory Scientist (CLS) license required.
• Minimum 5 years of CLIA-regulated clinical laboratory experience.
• At least 3 years of experience supervising/managing direct reports.
• Strong knowledge of:
• CLIA regulations
• Laboratory safety
• Quality control/quality assurance
• CAP requirements
• Laboratory operations
• Laboratory Information Systems (LIS)

Preferred Qualifications:

• Strong leadership and people-management experience.
• Proven ability to develop and retain laboratory talent.
• Experience managing multiple priorities in a fast-paced environment.
• Strong problem-solving and operational management skills.
• Experience with molecular testing, esoteric testing, or mass spectrometry is beneficial.
• Korean bilingual proficiency (spoken and written) preferred but not required.