Laboratory Operations Engineer

Eurofins PSS Insourcing Solutions; West Point (PA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life and Disability Insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA PSS Insourcing Solutions is seeking a Laboratory Operations Engineer to support regulated bioanalytical labs, including instrument validation, maintenance scheduling, and system administration. The role emphasizes cross‑functional collaboration with IT, risk, and facilities to ensure compliance with GxP practices and lifecycle management.

The successful candidate will manage GxP equipment lifecycles, assist in reporting and analytics, and contribute to continuous improvement across

Qualifications

• Must have GLP/GMP laboratory experience.
• Proven validation activities and quality functions.
• Strong interpersonal, written and verbal communication skills.
• Highly organized with multitasking capabilities to manage multiple schedules.

Responsibilities

• Collaborate with Information teams, infrastructure, and risk/security to support regulated bioanalytical labs.
• Support lifecycle of GxP equipment: acquisition, installation, maintenance, retirement.
• Apply computer system validation for lab equipment (liquid handlers, plate readers, PCR).
• Maintain service schedules and calibration/maintenance per SOPs.
• Coordinate service with vendors, engineers, and facilities staff.
• Develop knowledge of lab equipment like liquid handlers and PCR systems.
• Serve as system administrator for equipment applications, including temperature monitoring.
• Promote cross-site support and process improvement across bioanalytical labs.
• Engage in routine operations supporting continuous improvement culture.
• Assist in developing reporting, analytics, and visualization for operations.
• Ensure automation systems remain validated under lifecycle management and GXP compliance.
• Review documents, maintenance, and SOPs for GxP compliance and safety.
• Enhance LAMP infrastructure to track PM within the client’s department.
• Provide compliance support for PM and corrective maintenance in electronic logbook.
• Oversee outsourced pipette calibration; generate and review out-of-calibration reports.
• Perform Hamilton verification after PM/CM and log results.
• Apply technical knowledge to operate automated processing and IT systems.
• Participate in compliance audits and training; provide client services for lab applications.

Skills

GLP/GMP experience

Validation

Interpersonal skills

Organization

Verbal and written communication

SOP compliance

Regulatory compliance

Root Cause Analysis

Education

Bachelor’s degree in Engineering

Master’s degree in engineering/science (preferred)

Job description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in‑vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

We have an exciting opportunity for a Laboratory Operations Engineer to join a growing team at a PSS Client site. The Laboratory Operations Engineer will be responsible for supporting process systems in clinical and non‑clinical Regulated Bioanalytics laboratories. This position may provide direct support to automation asset maintenance, system security, data management, obsolescence initiatives and all SDLC and Compliance needs.

Job Duties Include

• Collaborate with divisional/enterprise Information teams, global infrastructure, and risk/security organizations to ensure compliant laboratory support of regulated bioanalytical laboratory programs
• Support the lifecycle of GxP equipment including the acquisition, installation, maintenance, and retirement phases.
• Apply deep expertise in the computer system validation process for diverse laboratory equipment such as automated liquid handlers, plate readers, and PCR systems.
• Maintain service schedules for instrument maintenance, ensuring timely completion of calibration and maintenance activities in accordance with departmental SOPs.
• Coordinate service activities involving various vendors, service engineers, and facilities staff, fostering strong professional relationships.
• Develop a working knowledge of laboratory equipment, like liquid handlers, plate washers/readers, and PCR.
• Serve as system administrator for equipment applications, including temperature monitoring systems, assisting in the management of controlled temperature units and alarm handling.
• Collaborate with lab ops staff across bioanalytical labs and sites for process improvement, cross‑training and cross‑site support.
• Engage in the routine operations supports promoting a culture of continuous improvement.
• Assist in the development of reporting, analytics and visualization solutions to support local clinical operations and administrative business processes.
• Ensuring automation systems are maintained in a validated state, as part of an active/ongoing lifecycle management program and in compliance with current GXP requirements.
• Reviewing documents, preventive maintenance, and Standard Operating Procedures to ensure compliance with GxP Practice and corporate safety requirements.
• Enhance the existing LAMP infrastructure to track equipment preventative maintenance (PM) within the client’s department.
• Provide compliance support activities such as entering PM and corrective maintenance services in the electronic laboratory logbook.
• Oversee outsourced pipette calibration, maintaining records in the electronic logbook. Generate and review out‑of‑calibration impacts reports, share it with management and take appropriate actions.
• Perform Hamilton verification after PM/CM, documenting verification in the electronic logbook.
• Utilize technical knowledge to ensure efficient operation of various automated processing and informational technology systems.
• Participate in compliance audits and training programs.
• Providing client services support for business area laboratory applications.

Significant Safety or Working Considerations:

• May come into contact with potentially infectious material.
• May handle hazardous chemicals

Qualifications

• Minimum of a Bachelor of Science in Engineering degree needed (with a minimum of 2 years of relevant experience) or a Master’s degree in engineering science, Information Technology or a related field.
• Authorization to work in the country indefinitely without sponsorship.

Required skills

• Experience in a GLP or GMP laboratory, preferably in a bioanalytical setting.
• Proven experience in validation activities and associated Quality functions.
• Demonstrated strong interpersonal skills with the ability to influence others and promote a culture of inclusion, feedback, and empowerment.
• Highly organized, and multitasking capabilities to manage multiple equipment or system schedules, documents, and maintenance tasks.
• Strong verbal and written communication skills, with comfort in interacting with diverse on‑site and off‑site collaborators.
• Ability to follow Standard Operating Procedures with insight into continuous improvement.
• Apply general knowledge of company business developed through education or experience.
• Understand and apply regulatory/ compliance requirements relative to the role.
• Problem solver/troubleshooter, skilled in Root Cause Analysis (RCA).

Additional Information

Position is full‑time, Monday‑Friday 8am‑5pm with overtime as needed. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.