Laboratory Manager I

Cleveland Clinic; Akron (OH); On-site; USD 84,000 - 128,000; Full time

Job summary

Cleveland Clinic's Main Campus is seeking a Laboratory Manager to provide technical and scientific leadership for Core Laboratory operations, overseeing day-to-day activities, personnel, testing processes, and the accurate and timely reporting of results. You will maintain high standards of quality, efficiency and regulatory compliance while supporting a collaborative laboratory environment.

A caregiver who excels in this role will oversee competency, training, and continual improvement to

Qualifications

• Bachelor's degree in chemical, biological, clinical or medical laboratory science or medical technology.
• 5 years of clinical laboratory training or experience in high complexity testing.
• 3 years of clinical laboratory management or supervisory experience.
• ASCP qualifications or equivalent education and training may be required.

Responsibilities

• Verify test procedures and establish performance characteristics and accuracy.
• Enroll in and monitor proficiency testing programs per CLSI/CLIA standards.
• Establish QC parameters and maintain analytic performance throughout testing.
• Resolve technical and operational problems and ensure corrective actions.
• Ensure patient results are reported only after proper actions and checks.
• Identify training needs and ensure ongoing staff competency assessments.
• Evaluate competency and ensure staff maintain testing responsibilities.

Skills

Lab management

Quality assurance

Regulatory compliance

Budget oversight

Staff training

Cross-functional

Test procedures

Proficiency testing

Performance evaluation

Education

Bachelor's degree in Clinical Lab Science

5+ years high-complexity testing

3+ years management experience

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Laboratory Manager provides technical and scientific leadership for laboratory operations, overseeing day-to-day activities, personnel, testing processes, and the accurate and timely reporting of results. This role is responsible for maintaining high standards of quality, efficiency, and regulatory compliance while supporting a collaborative and effective laboratory environment.

You will oversee Core Laboratory operations and ensure efficient workflow and operational continuity across laboratory departments. Responsibilities include personnel management and employment-related activities, budget oversight, fiscal performance, quality assurance, and collaboration with laboratory and care teams to support safe, timely, and high-quality patient care.

A caregiver in this position works full-time, 7:00am—5:00pm, on-call.

A caregiver who excels in this role will:

• Participate in verifying test procedures performed and establishing laboratory's test performance characteristics, including the precision and accuracy of each test and test system
• Ensure enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered.
• Establish a quality control program appropriate for the testing performed, establish the parameters for acceptable levels of analytic performance and ensure that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results.
• Resolve technical and operational problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
• Ensure that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.
• Identify training needs and ensure that every performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed.
• Evaluate the competency of all testing personnel and assure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
• Ensure the competency of testing personnel in areas of responsibility i.e. moderately complexity and/or high complexity testing.
• Ensure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
• Evaluate and document competency assessment of testing personnel in laboratory area of responsibility at least semiannually during the first year the testing personnel tests patient specimens and annually thereafter.

Minimum qualifications for the ideal future caregiver include:

• Pattern I: In areas that support Clinical Pathology:
• Bachelor's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution
• 5 years of clinical laboratory training or experience, or both, in high complexity testing
• 3 years of clinical laboratory management or supervisory experience
• Laboratory training or experience and can be met by any combination of years of clinical laboratory training or experience
• Clinical laboratory training or experience can be met by:
• Medical technology internship
• Full time experience performing non-waived testing for the required number of years
• Part-time experience performing non-waived testing, with 2080 hours equivalent to one year

In areas that support Anatomic Pathology (depending on department):

• Bachelor’s degree from a four-year college or university
• Education and training equivalent to meet ASCP Board of certification qualifications for Histotechnologist (HTL)
• OR
• Education and training equivalent to meet ASCP Board of Certification qualifications for Cytotechnologist (CT)
• AND
• Meets the requirements and training of a Cytotechnologist (CT) as dictated by most current CLIA regulations
• Diploma and/or transcripts must be provided
• Education will be verified
• Education outside of the United States requires diploma/transcripts translated into English and proof of foreign equivalency from a NACES (National Association Credential Evaluation Services, Inc) member

Physical Requirements

• Visual acuity to study specimens under a microscope.
• The ability to distinguish colors.
• Fine motor skills and manual dexterity to handle specimens and lab equipment required to process specimens and repair equipment.
• May be required to stand for long periods of time.
• Light lifting may be required.
• May be exposed to hazardous chemicals, biohazards, radioactive materials, etc.

Personal Protective Equipment

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $84,200.00

Maximum Annual Salary: $128,412.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).