Laboratory Manager

Quest Diagnostics; Marlborough, Montclair (MA, NJ); On-site; USD 100,000 - 140,000; Full time

Job summary

A leading company in healthcare is seeking a Laboratory Manager in Marlborough, MA. This role involves overseeing lab operations, ensuring quality and compliance, and mentoring staff. The ideal candidate will have extensive lab experience and strong leadership skills. Competitive salary and benefits are offered, including medical, 401(k), and education assistance.

Benefits

Medical, dental & vision insurance

401(k) with company match

Employee stock purchase plan

Education assistance

Vacation and Health/Flex Time

Qualifications

• Minimum of 8 years lab experience, 4 years supervisory.
• Proficiency in Microsoft Office and laboratory systems.

Responsibilities

• Plan and direct laboratory work, mentor staff.
• Ensure quality control and compliance procedures.
• Manage budget and department costs.

Skills

Leadership

Problem Solving

Communication

Detail-oriented

Education

Bachelor’s Degree

Master’s Degree

Tools

Microsoft Office

Laboratory Information Systems

Job description

Overview

Laboratory Manager - Marlborough, MA - Monday to Friday 8:00AM-5:00PMHas the overall responsibilityfor the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory.Responsible foroperating the lab with the highest quality,safety and integrityin an efficientandeconomicalmanner.

Pay Range: minimum of $100,000+ per yearSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs• Annual, no-cost health assessment program Blueprint for Wellness• healthyMINDS mental health program• Vacation and Health/Flex Time• 6 Holidays plus 1 "MyDay" off• FinFit financial coaching and services• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service• Employee stock purchase plan• Life and disability insurance, plus buy-up option• Flexible Spending Accounts• Annual incentive plans• Matching gifts program• Education assistance through MyQuest for Education• Career advancement opportunities• and so much more!

Responsibilities

• Plan, assignand direct work in the laboratory. Serve as liaison with other areas as needed.
• Mentor and support direct reports in their responsibilities and functions.Identifyand implement training programs as necessarytoensurethey receive training in supervisory skill development.
• Define, coordinateand monitor quality assurance programs and supervise activities of thedepartment Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date.Overseeplansand preparationsfor inspections.
• Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training andproviding staff development through performance evaluation and corrective counseling.
• Identifyfuture needs in terms of staff, equipment, and facilities.Submit appropriate documentation for procurement of such.
• Review test performance, drive processimprovementsand project management. Prepare and submit required reports to meet established deadlines.
• Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.
• Coordinate R&D activities astheyrelate to operations and actively participate on subspecialty committees, corporate committeesand business unit committees as needed.
• Develop annual budget and manage department costs and resources to adhere to budget.
• Resolve problems through interaction with clients.
• Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
• Participate in government or regulatory agency inspections.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications

QUALIFICATIONS

Required WorkExperience:

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experiencein a clinical laboratory.

Preferred Work Experience:

N/A

Physical and Mental Requirements:

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability tosit or stand forlong periods of time.
• May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of whichdemand significant manualdexterity.

Knowledge:

• Comprehensive theoretical and operational job knowledge in designated specialty required.
• Knowledge of organizational/departmental policies and procedures.

Skills:

• Proven leadership and problem-solving skills.
• Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
• Interpersonaland communicationskills necessary to deal courteously and effectively withemployees,co-workers andclients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook) andLaboratory Information Systems.

EDUCATION Bachelor’s DegreeMaster’s DegreeLICENSECERTIFICATIONS ASCP CertificationCurrent California Clinical Laboratory Scientist license. (CA Only) (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-86916

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.