Laboratory Manager

Quest Diagnostics Incorporated; Lexington (VA); On-site; USD 89,000 - 159,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Paid time off

Education assistance

Job summary

Quest Diagnostics Incorporated in Lexington, VA, seeks an experienced Laboratory Manager to lead laboratory operations Monday–Friday, 8:00 AM to 5:00 PM. The role oversees staffing, quality assurance, budgeting and regulatory compliance, with eligibility for annual performance bonuses.

Minimum eight years in a clinical lab with four years supervising required; CA CLS license and ASCP preferred. This position emphasizes safety, efficiency and high-quality patient testing.

Qualifications

• Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.
• Knowledge of CLIA, HIPAA, OSHA and laboratory safety requirements.
• ASCP Certification (Preferred) and CA CLS license (Required CA only).
• Experience in budgeting, QA/QC, and regulatory inspections.

Responsibilities

• Plan, assign and direct work in the laboratory; liaison with other areas as needed.
• Mentor and support direct reports; implement supervisory training as needed.
• Define, coordinate and monitor quality assurance; supervise department QA activities.
• Oversee staffing; hire, train and evaluate staff for performance.
• Identify future staff, equipment and facility needs; procure accordingly.
• Review test performance; drive process improvements and project management.
• Manage test database; ensure SOPs and database accuracy.
• Coordinate R&D activities related to operations; participate in committees.
• Develop annual budget; manage department costs to budget.
• Resolve problems by client interaction and service excellence.
• Define and monitor EHS programs; ensure safety and inspections readiness.
• Maintain laboratory areas and equipment; ensure safe, sanitary conditions.
• Adhere to CLIA, HIPAA, OSHA and safety requirements; use PPE appropriately.
• Participate in government or regulatory inspections.
• Other duties as assigned.

Skills

Leadership

Problem-solving

Detail-oriented

Independent work

Prioritization

Interpersonal skills

Confidentiality

Microsoft Office

Laboratory Information Systems

Education

Bachelor's Degree Medical Technology or related field

Master's Degree

Tools

Microsoft Office

Laboratory Information Systems

Job description

Job Description

Laboratory Manager - Lexington, VA, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $88,550 - $159,050 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Has the overall responsibilityfor the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible foroperating the lab with the highest quality,safety and integrityin an efficientandeconomicalmanner.

Responsibilities:

• Plan, assignand direct work in the laboratory. Serve as liaison with other areas as needed.
• Mentor and support direct reports in their responsibilities and functions. Identifyand implement training programs as necessarytoensurethey receive training in supervisory skill development.
• Define, coordinateand monitor quality assurance programs and supervise activities of thedepartment Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date.Overseeplansand preparationsfor inspections.
• Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training andproviding staff development through performance evaluation and corrective counseling.
• Identifyfuture needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such.
• Review test performance, drive processimprovementsand project management. Prepare and submit required reports to meet established deadlines.
• Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.
• Coordinate R&D activities astheyrelate to operations and actively participate on subspecialty committees, corporate committeesand business unit committees as needed.
• Develop annual budget and manage department costs and resources to adhere to budget.
• Resolve problems through interaction with clients.
• Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
• Participate in government or regulatory agency inspections.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications:

Required WorkExperience:

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experiencein a clinical laboratory.

Physical and Mental Requirements:

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability tosit or stand forlong periods of time.
• May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of whichdemand significant manualdexterity.

Knowledge:

• Comprehensive theoretical and operational job knowledge in designated specialty required.
• Knowledge of organizational/departmental policies and procedures.

Skills:

• Proven leadership and problem-solving skills.
• Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
• Interpersonaland communicationskills necessary to deal courteously and effectively withemployees,co-workers andclients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook) andLaboratory Information Systems.

Education

• Bachelor's Degree Medical Technology or related field. (Preferred)
• Master's Degree (Preferred)

Licenses and Certifications

• ASCP Certification (Preferred)
• Current California Clinical Laboratory Scientist license. (CA Only) (Required)

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.