Laboratory Logistics & Transportation Specialist

Bloodworks Northwest; Seattle (WA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking mission-driven individuals to join their Lab, Logistics, and Transportation (LLT) team. In this dynamic role, you will provide essential transportation services and support various departments, ensuring efficient operations and a positive experience for hospital clients. You'll be responsible for transporting blood products, maintaining accurate records, and ensuring compliance with safety standards. This position offers the chance to make a real difference in your community while working in a fast-paced, collaborative environment. Join a nonprofit organization committed to excellence in patient care and community service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plans

Paid Time Off

Subsidized Transit Program

Educational Reimbursement

Qualifications

• 1 year of customer service and/or data entry experience required.
• Must possess a valid State Driver's License with acceptable record.

Responsibilities

• Provide reliable transportation services and manage incoming shipments.
• Perform courier duties including transporting blood-related products.

Skills

Customer Service

Data Entry

Communication Skills

Attention to Detail

Driving Skills

Education

High School diploma or equivalent

Tools

Access

BBCS

IQVIA

PC applications

Job description

Formerly Puget Sound Blood Center and Lane Blood Center, Bloodworks is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.

Starting pay: $25.23-$26.00/hr. (DOE)

Are you mission-driven and looking to make a difference in your community? Do you have a good driving record, customer service, and strong attention to detail? Then the Lab, Logistic and Transportation (LLT) Specialists may be the right fit for you! Bloodworks NW is currently hiring several LLT Specialists to join our fast-paced team! We will provide paid training.

POSITION PURPOSE:

This position is responsible for supporting all Bloodworks NW departments and Hospital customers by providing reliable and efficient transportation services and managing the receipt and distribution of incoming shipments to ensure an accurate audit trail while positively representing Bloodworks NW to internal and external customers.

Principal responsibilities include, but are not limited to:

1. Fully participate as a member of the Laboratory, Logistics, and Transportation (LLT) department and Bloodworks teams by ensuring interactions with colleagues promote collaboration and effective communication.
2. Perform the following LLT functions as described below:

Courier:

1. Proficiently perform all assigned courier duties including transporting blood-related products, supplies, and business-related materials between Bloodworks NW labs and its local area hospital clients.
2. Ensure full compliance with the standards outlined in the Bloodworks Vehicle Safety and Training Policy when operating or riding in company vehicles.

Laboratory Aid:

1. Receives and processes requests for routine and emergency testing.
2. Evaluates specimens and requests for patient identification and suitability for pre-transfusion and other serologic testing, following laboratory policies.
3. Accurately maintains an audit trail for incoming and outgoing packages and calls.
4. Meticulously performs data entry for patients and donors into appropriate databases.
5. Troubleshooting of unacceptable specimens and appropriately documenting outcomes.

Dispatch:

1. Perform dispatch responsibilities for local and regional transportation according to the appropriate priority. Operate computer systems relevant to the work performed in the department at this level including, Access, BBCS, IQVIA, and PC applications.
2. Report incidents involving unusual circumstances or failures to follow standard operating procedures.
3. Communicate and appropriately escalate concerns.
4. Ensure that high-quality work is performed.

Comply with all applicable Standard Operating Procedures (SOPs) as written.

Perform other duties as assigned.

REQUIREMENTS:

EDUCATION & EXPERIENCE:

1. High School diploma or equivalent.
2. One year of customer service and/or data entry experience.

Specific job skills include, but are not limited to:

1. Possess and maintain a driver's license for at least 3 years.
2. Valid State Driver's License in the State of Washington, with an acceptable driving record.
3. Use of a company or personal vehicle for company business requires an acceptable driver's record as defined by the vehicle policy.
4. Must meet MVR standards required by Bloodworks Vehicle Safety and Training Policy.
5. Must pass post-offer, pre-employment drug/chemical dependency test and comply with departmental Drug & Alcohol Policy and pre-hire background check.
6. Ability to lift to 60 pounds.
7. Must be able to adjust to a variety of vehicles.
8. Computer skills including data entry and word processing.
9. Demonstrated communication and interpersonal skills.

WORKING CONDITIONS:

1. Telecommuting is not offered in this role.
2. This is a highly regulated position and is subject to meeting various regulatory agency and accrediting body rules and regulations (FDA, AAB, CLIA, Cap, etc).
3. As this is an essential position with direct responsibility to donors and/or patients, the incumbent should be prepared to work extended and/or consecutive shifts and/or possibly at a different location during periods of inclement weather or other emergencies.
4. Ability to work weekends, holidays, and flexible shifts/hours is required.
5. Job conditions to be expected include substantial overtime, and on-call status (frequent); frequent standing, extensive close work with computer screens, and (occasional) sleep deprivation.
6. Ability to work in a fast-paced, team-oriented environment.
7. Bloodworks is a community-supported non-profit organization. As such, from time to time incumbents can expect to work with volunteers.
8. This position has direct exposure to blood-borne pathogens.
9. Position requires some overtime, on-call status (occasionally), and evening meetings (rarely).
10. Staff may be contacted on their regular days off to ask if they are willing to switch shifts.
11. Staff can expect to be reassigned in circumstances where there is a need for short-term shift coverage when the employee schedule is released.

Variable schedule, LLT Specialists:

1. This job requires work at varying days and hours with mandatory overtime as needed to support the community transfusion needs. This may include evening and weekend hours. Each shift will be scheduled within 12 hours. The 12-hour period may shift with sufficient notice.
2. Staff will be expected to fill in for daily schedule openings or changes (adjustments start/stop time). While declination of these changes is not permitted, arrangements may be made for late arrivals/early departures.

Benefits and Perks:

Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Eligible to participate in retirement plans (401a & 401b) after 1 year, consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement.

*Conditions apply

Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.