Laboratory Information System Analyst/Administrator

Guidehouse; Bethesda (MD); On-site; USD 85,000 - 141,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Paid Holidays

Life Insurance

Job summary

Guidehouse is seeking a Clinical Laboratory Scientist with Super User/Analyst/Administrator experience to support the NIH in Bethesda, MD. This day shift role involves LIS maintenance, test creation/modification, system testing, and collaboration with IT and vendors.

Responsibilities include CRIS upgrade coordination, interfacing with reference labs, and ensuring interface integrity while upholding security changes and staff training. A public trust clearance is required or obtainable.

Qualifications

• Bachelor’s degree plus a minimum of four (4) years full-time specialized clinical laboratory experience.
• NAACLS or US DoE-recognized accrediting body program in CLS/MLS at time degree obtained.
• Minimum two (2) years LIS experience at Super User/Analyst/Administrator level; may count toward four-year requirement.
• Must be able to obtain and maintain a Federal or DoD public trust; preferred if already in process or held.

Responsibilities

• Modify and maintain LIS software as assigned by the Laboratory Information Manager; create/modify tests.
• Test and implement system modifications and enhancements; validate mapping structures for LIS tests.
• Troubleshoot LIS issues; implement security changes for employees.
• Interface with LIS/CRIS users; resolve access problems and coordinate with IT and LIS vendor.
• Coordinate CRIS upgrades/updates; collect and validate change requests; test changes in LIS environments.
• Work with reference lab interfaces; monitor, troubleshoot, and validate interface changes.

Skills

Strong communications

Hand-eye coordination

Analytical skills

Organizational skills

Time management

Education

Bachelor’s degree

NAACLS-accredited CLS program

Tools

SCC SOFT LIS

Job description

Job Family: Medical Technologist

Travel Required: None

Clearance Required: Ability to Obtain Public Trust

What You Will Do:

We are currently searching for a Clinical Laboratory Scientist (CLS) with Super User, Analyst, or Administrator-level experience working with a clinical hospital laboratory information system (LIS) to provide support to the National Institutes of Health (NIH) in Bethesda, MD. This is a day shift position Monday through Friday with on-call rotations to cover evenings, nights, weekends, and holidays. The individual may also be required to work non-routine shifts to accommodate special LIS/IT projects.

Modify and maintain Laboratory Information System (LIS) software as assigned by the Laboratory Information Manager, including:

• Create new tests and modify existing tests as required.
• Test and implement system modifications and enhancements.
• Assist with organization and validation of mapping structure for all tests in LIS.
• Troubleshoot any identified LIS issues as assigned.
• Make security changes for employees.

Interact with all LIS/CRIS users and members of other CC departments, including:

• Identify computer problems and communicate them to IT personnel when necessary.
• Identify and resolve problems with LIS access through Citrix.
• Assist in incorporating LIS competency into laboratory Staff operations.
• Communicate with the LIS vendor to enter tasks as directed.

Assist with the coordination and implementation of CRIS upgrades/updates, including:

• Collect and validate CRIS requests from each laboratory service.
• Compiles CRIS change requests and submits to DCRI.
• Coordinates the testing of CRIS changes in all available LIS environments.

Work with reference lab interfaces related to the LIS, including:

• Monitor reference laboratory interfaces as appropriate.
• Troubleshoot communication problems.
• Build, validate, and test all new test requests and any modifications to interfaces to ensure the interface integrity.
• Assist with validation of all new interface projects (e.g. Mayo Access).
• Schedule Master Test Guide (website) changes.
• Coordinate lab test changes with Chief Techs, Senior Staff, and LAN Administrator to update the laboratory website.

Identify problems that may adversely affect test performance or reporting of test results; correct the problem or notify senior staff; document all corrective actions taken.

What You Will Need:

• Bachelor’s degree plus a minimum of four (4) years full-time specialized clinical laboratory experience working in a clinical hospital laboratory.
• Successful completion of a Medical Laboratory Scientist/Clinical Laboratory Scientist program accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.
• Minimum TWO (2) years full-time experience working with a clinical hospital laboratory information system at a Super User, Analyst, or Administrator level. This LIS experience may be included in the minimum of four (4) years of full-time specialized clinical laboratory experience.
• Must be able to obtain and maintain a Federal or DoD “public trust”; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.

What Would Be Nice To Have:

• Preferred fields of study: Biological Science, Chemistry, Mathematics, Medical Laboratory Science, or a related discipline.
• Strong communications skills, written and spoken.
• Experience/knowledge as a Clinical Laboratory Scientist Generalist is preferred.
• SCC SOFT laboratory information system (LIS) experience is preferred.
• Ability to lift 10 – 30 pounds.
• Excellent hand-eye coordination.
• Excellent analytical, organizational and time management skills.

The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.