Laboratory Courier

Mohawk Valley Health System; City of Utica (NY); Hybrid; USD 22,000 - 30,000; Part time

Job summary

Mohawk Valley Health System is seeking a laboratory courier to shuttle between medical offices, PSCs and the lab, delivering specimens, mail and supplies on a fixed daily schedule.

The role requires a high school diploma, a valid NYS driver’s license and a clean driving record; prior clinical lab exposure is preferred. This is a part-time, hourly position with pay range $16–$22 per hour.

Qualifications

• High school diploma required.
• Clinical laboratory experience preferred.
• Six months to one year route delivery experience.
• Valid NYS driver's license with good standing.
• Three years of a clean driving record.

Responsibilities

• Pack and deliver documents, mail, office supplies, and specimens on designated route.
• Follow DOT safety protocols for specimen transport and handling.
• Communicate with clients during pickups/deliveries and update supervisor on issues.
• Maintain documentation for STAT pickups and dispatch logs.
• Complete mandatory education and competency testing on schedule.
• Plan courier routes and priorities to avoid missed pickups.

Skills

Delivery routing

Customer communication

Time management

Education

High School diploma

Tools

DOT protocols

Job description

Under the direction of the Laboratory Administration. Responsible for providing high-quality service to hospital clients, physicians and staff.The lab courier is to shuttle between medical offices, Patient Service Centers, and the laboratory. Couriers pick up and deliver mail, supplies, and specimens for testing, using a fixed schedule that brings them to their stops at approximately the same time every day.

Core Job Responsibilities

• Responsible for the packing and delivery of documents/mail, office, requested specimen collection and other medical supplies in a time efficient manner to each designated site within the couriers assigned route.
• Couriers must follow DOT protocols for safety and specimen transport regulations when transporting items collected from off sites and PSC locations.
• Required to communicate with consumers during pick up/delivery to ensure all items are accounted for and keeping open communication with Outreach Supervisor and client support representatives if complications are encountered.
• Provides complete and accurate documentation for STAT pick-ups, vehicle maintenance log and dispatch log.
• Laboratory couriers are responsible for completing all mandatory education and competency testing within deadlines.
• Demonstrates an ability to maintain productivity with adaption to changes in workload level, work, and changes in customer service technology.
• Acts as a laboratory liaison greets patients, visitors, answers telephone, places a calls and relays messages to appropriate personnel.
• Plans courier routes and daily responsibilities by prioritizing task before embarking on any delivery and ensures that no more than 3 pickup request a year are missed.
• Collects STATs within designated time frame and delivers them to lab, notifying specimen processing or supervisor of STAT upon arrival.

Education/Experience Requirements

Required:

• High School graduate

Preferred:

• Clinical Laboratory experience preferred.
• Six months to one year route delivery experience

Licensure/Certification Requirements

Required:

• Current and Valid NYS Driver's License in good standing
• Minimum of three yearsof a clean, driving record.

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Shift Hours Worked 8.50
FTE 0.2
Work Schedule HRLY NON-UNION
Employee Status A7 - Occasional
Union Non-Union
Pay Range $16 - $22 per hour