Laboratory Assistant III (ORMC) PT

Orlando Health; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Orlando Health is seeking a Laboratory Assistant responsible for performing specimen processing, patient registration, and maintaining department supplies. Ideal candidates will have a high school diploma and relevant laboratory or patient care experience. This role requires excellent interpersonal skills and a commitment to quality improvement in a customer-focused environment.

Qualifications

• Three years of laboratory or patient care experience required.
• Current students in relevant fields can substitute up to two years of experience.

Responsibilities

• Performs specimen receiving, processing duties, and patient registration.
• Maintains department supplies and responds to customer service issues.
• Trains staff and ensures compliance with policies and procedures.

Skills

Specimen processing

Patient registration

Customer service

Laboratory equipment maintenance

Education

High School Diploma or GED

Job description

Position Summary

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.

Schedule: 2:30pm to 11:00pm; 3x/week, variable days.

Responsibilities

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Maximizes productivity, customer satisfaction and profitability.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Performs filing of reports and requisitions.
• Assists with charting and report distribution via telephone, fax, or as appropriate.
• Reads and understands a Physician's laboratory test order.
• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
• Assists with bone marrow collection and processing.

Qualifications

Education/Training

High School Diploma or GED equivalency

Licensure/Certification
None.

Experience
Three (3) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.

Education/Training

High School Diploma or GED equivalency

Licensure/Certification
None.

Experience
Three (3) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.
• Maintains department supplies and customer supply orders.
• Demonstrates knowledge of specimen collection and handling requirements.
• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Processes pathology specimens as appropriate.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Maximizes productivity, customer satisfaction and profitability.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Performs filing of reports and requisitions.
• Assists with charting and report distribution via telephone, fax, or as appropriate.
• Reads and understands a Physician's laboratory test order.
• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.
• Assists with bone marrow collection and processing.