Laboratory Assistant II

Orlando Health; Orlando (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking a Laboratory Assistant to join their dynamic team. This role involves performing essential specimen processing duties, ensuring compliance with hospital and laboratory standards, and maintaining positive customer service relationships. The ideal candidate will demonstrate strong interpersonal skills, knowledge of laboratory information systems, and the ability to work flexibly to meet departmental needs. If you are passionate about contributing to quality healthcare and have a keen eye for detail, this opportunity could be the perfect fit for you.

Qualifications

• Knowledge of specimen collection and handling requirements.
• Ability to work flexible hours and maintain punctual attendance.

Responsibilities

• Processes specimens and maintains laboratory equipment.
• Provides support in patient registration and customer service.

Skills

Patient Registration

Specimen Collection

Customer Service

Laboratory Information Systems

Interpersonal Skills

Education

High School Diploma

Certification in Laboratory Technology

Tools

Centrifuge

Laboratory Equipment

Job description

Position Summary

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuges specimens, labels and aliquots samples, delivers to test sites, and stores samples, slides, blocks, etc.

Responsibilities

Essential Functions

1. Provides support in patient registration, third-party reimbursement requirements, and regulations.
2. Maintains department supplies and manages customer supply orders.
3. Demonstrates knowledge of specimen collection and handling requirements.
4. Performs all departmental functions with thorough knowledge of hospital and laboratory information systems, including downtime functions, specimen processing, transportation, billing, reference testing, and scheduling.
5. Maintains positive customer service relationships and proactively addresses customer service issues.
6. Processes pathology specimens as appropriate.
7. Trains staff as required.
8. Works flexible hours to meet departmental needs.
9. Exhibits excellent interpersonal skills to work cooperatively with team members and respond to customer calls.
10. Assists in maintaining and cleaning laboratory equipment such as refrigerators and centrifuges.
11. Follows established policies and procedures to meet regulatory and accreditation requirements.
12. Maintains regular, punctual attendance in accordance with Orlando Health policies and applicable regulations.
13. Ensures compliance with all Orlando Health policies and procedures.

Other Related Functions

1. Participates actively in the laboratory Quality Improvement Program.
2. Maximizes productivity, customer satisfaction, and profitability.
3. Documents specimen quality issues.
4. Adheres to infection control and safety practices, maintaining a clean and organized work area.
5. Maintains confidentiality of patient records and hospital matters.
6. Performs filing of reports and requisitions.
7. Assists with charting and report distribution via telephone, fax, or as appropriate.
8. Reads and understands physicians' laboratory test orders.
9. Schedules Pathologists, Histotechnicians, or Transportation Reps as needed.
10. Assists with bone marrow collection and processing.
11. May perform phlebotomy as necessary, pending approved competency.