Laboratory Assistant I - 7/7 FT Afternoon 12p-1030p

Baptist Health; Alabaster (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their laboratory team. This role involves processing specimens, ensuring quality control, and maintaining positive relationships with patients and staff. The ideal candidate will possess a strong background in laboratory operations and customer service, with a focus on efficiency and accuracy. You will be part of a supportive environment that values teamwork and professional growth. If you are passionate about healthcare and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 2 years of laboratory or patient care experience required.
• Current students in related fields may substitute for experience.

Responsibilities

• Processes pathology specimens and maintains customer service.
• Trains staff and ensures compliance with policies.

Skills

Patient Registration

Specimen Processing

Customer Service

Laboratory Information Systems

Phlebotomy

Education

High School Diploma or GED

Job description

Position Summary

Position Summary

Performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc.

Shift

This role is 7 on 7 off, evening shift 12:00pm-10:30pm, Wed- Tues

Work Location:

Baptist Health

Shelby Medical Center

1000 1 St N

Alabaster, Alabama 35007

Responsibilities

Essential Functions

• Provides support in the areas of patient registration, third party reimbursement requirements and regulations.

• Maintains department supplies and customer supply orders.

• Demonstrates knowledge of specimen collection and handling requirements.

• Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.

• Maintains positive customer service relationships at all times and proactively responds to customer service issues.

• Processes pathology specimens as appropriate.

• Trains staff as required.

• Ability to work flexible hours to meet the needs of the department.

• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.

• Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.

• Follows the established policies and procedures to meet regulatory and accrediting agency requirements.

• Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

• Responsible for maintaining an active role in the laboratory Quality Improvement Program.

• Maximizes productivity, customer satisfaction and profitability.

• Documents specimen quality issues.

• Adheres to infection control and safety practices and keeps a clean and organized work area.

• Maintains confidentiality of patient record, hospital and departmental matters at all times.

• Performs filing of reports and requisitions.

• Assists with charting and report distribution via telephone, fax, or as appropriate.

• Reads and understands a Physician’s laboratory test order.

• Schedules Pathologists, Histotechnicians or Transportation Reps as needed.

• Assists with bone marrow collection and processing.

• May perform phlebotomy as necessary (must have approved competency on file before completing).

Qualifications

Education/Training: High School Diploma or GED equivalency

Licensure/Certification: None.

Experience: Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the requiredexperience.

Phlebotomist hospital experience HIGHLY preferred for this role.