What is a Labor Relations Specialist?
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Day in the Life of a Labor Relations Specialist
- Assess the impact of union proposals on company or government operations.
- Research case law or outcomes of previous case hearings.
- Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
- Prepare reports or presentations to communicate employee satisfaction or related data to management.
- Mediate discussions between employer and employee representatives in an attempt to reconcile differences.
- Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
Required Skills
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking: Talking to others to convey information effectively.
- Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
- Negotiation: Bringing others together and trying to reconcile differences.
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Persuasion: Persuading others to change their minds or behavior.
Other Labor Relations Specialist Job Titles
- Labor Relations Supervisor
- Union Representative
- Labor Relations Specialist
- Conciliator
- Employee Relations Representative
Tools & Technology Used
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Oracle PeopleSoft