Labor Relations Manager

TMN Toyota Motor North America Company; Plano (TX); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) with company match

Paid holidays and paid time off

Vehicle Purchase Discount Toyota Team

Job summary

Toyota Motor North America in Plano, TX is seeking a Labor Relations Manager to serve as strategic HR partner for six unionized production facilities. You will lead three Team Member Relations Analysts, shape labor relations strategy, and ensure contract administration, grievance handling, and compliant operations across sites.

Responsibilities include advising site leadership, managing investigations, and driving workforce engagement while navigating labor laws.

Qualifications

• Bachelor’s degree required or equivalent professional experience related to HR/Labor Relations.
• 7+ years in HR, Employee Relations, Team Member Relations, or Labor Relations.
• 3+ years supporting unionized environments and interpreting collective bargaining agreements.
• Experience conducting workplace investigations and advising leaders on employment matters.
• Proven ability to influence leaders and drive business outcomes in manufacturing or production settings.

Responsibilities

• Serve as the primary labor relations advisor to plant leadership across six unionized facilities.
• Lead investigations, performance matters, and policy interpretation consistently.
• Oversee grievance management, contract administration, and settlement discussions.
• Develop and execute labor relations strategies aligned with business objectives.
• Coach leaders on conflict resolution, engagement, and policy compliance.
• Lead a team of three analysts and ensure consistent service across locations.
• Monitor labor trends, conduct workforce analytics, and drive improvements.

Skills

Labor Relations

Employee Relations

Union Relations

Leadership

Investigations

Policy Interpretation

Influence Leaders

Workforce Analytics

Communication

Education

Bachelor's degree in Human Resources, Business Administration, Labor Relations, Industrial Relations, or closely related field

Job description

Overview

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

We don’t offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration‑related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Toyota’s Human Resources Department is looking for a passionate and highly motivated Labor Relations Manager. The primary responsibility of this role is to serve as the strategic HR and labor relations partner for six unionized production facilities. This role leads a team of three Team Member Relations Analysts and is responsible for developing and executing labor relations strategies that support business objectives, maintain constructive union relationships, ensure consistent contract administration, and foster a productive and engaged workforce. Reporting to the General Manager, HR Business Partner, the person in this role will partner closely with site leadership, operations, union representatives, and HR stakeholders to navigate complex labor issues, resolve workplace concerns, minimize organizational risk, and strengthen team member relations. This position provides leadership in collective bargaining agreement administration, grievance management, labor strategy, workforce engagement, and employee relations while ensuring compliance with applicable labor and employment laws. This position is based in Plano, Texas. The selected candidate will be expected to reside within commutable distance of this location.

What you’ll be doing

Labor Relations Strategy & Union Relations

Serve as the primary labor relations advisor to plant and site leadership across six unionized facilities. Develop and execute labor relations strategies that align workforce practices with operational and business objectives. Build and maintain productive working relationships with union leadership and bargaining unit representatives. Provide guidance on collective bargaining agreement interpretation, application, and consistent contract administration. Support collective bargaining activities, contract negotiations, and implementation of negotiated agreements. Support labor management committee meetings, joint labor management forums, and other union management discussions. Assess labor climate trends and proactively identify opportunities to improve labor relations outcomes. Partner with business leaders to prepare for and respond to labor related issues, disputes, and workplace concerns.

Team Member Relations & Employee Relations

Lead complex employee and labor relations matters, ensuring fair, consistent, and timely resolution. Provide consultation to leaders regarding performance management, corrective action, workplace conduct, attendance, and policy interpretation. Manage investigations involving workplace concerns, policy violations, potential policy‑based actions, and labor or employment law implications. Coach leaders on effective conflict resolution and employee engagement practices. Ensure consistent application of company policies, procedures, current practices, and contractual obligations across locations.

Grievance Administration & Contract Compliance

Oversee grievance management processes from intake through resolution, including systematic tracking and trend analysis. Provide strategic guidance on grievance response development, settlement discussions, and arbitration preparation. Monitor grievance trends and identify systemic issues requiring operational or leadership intervention. Ensure compliance with collective bargaining agreements and established labor relations practices. Partner with site leaders to develop corrective actions and sustainable solutions to recurring issues.

Leadership Consultation & Business Partnership

Act as a trusted advisor to site leadership teams on workforce, labor, and organizational effectiveness matters. Support leaders in balancing team member experience, labor obligations, and business performance objectives. Provide recommendations on workforce strategies that improve productivity, engagement, retention, attendance, and operational stability. Influence organizational decisions through labor relations expertise, workforce analytics, and risk assessment.

Team Leadership

Lead, coach, and develop a team of three Team Member Relations Analysts supporting employee and labor relations activities across multiple sites. Establish priorities, allocate resources, and ensure consistent service delivery across locations. Develop team capability in investigations, contract administration, grievance management, leave administration, engagement support, and employee relations. Promote a culture of accountability, continuous improvement, confidentiality, and customer focused support.

Workforce Engagement & Data Analytics

Monitor workforce engagement, labor relations, and employee relations metrics to identify trends and recommend solutions. Oversee engagement survey administration, action planning, and follow up activities. Analyze turnover, attendance, grievances, corrective actions, policy‑based actions, and other workforce indicators to support business decision making. Partner with operational leaders to address root causes and improve the team member experience. Utilize workforce data and key performance indicators to measure effectiveness and drive continuous improvement.

Leave, Accommodation, & Compliance Oversight

Provide oversight and guidance regarding leave administration, disability accommodation, modified duty, and return to work processes. Ensure compliance with FMLA, ADA, state leave programs, occupational injury processes, workers compensation, and other regulatory requirements. Partner with analysts and site leadership to manage complex leave, intermittent leave, accommodation, and modified duty cases. Mitigate organizational risk through proactive consultation, documentation, and compliance monitoring.

HR Systems & Administrative Governance

Ensure effective administration of grievance tracking systems, case documentation, personnel records, and labor relations reporting. Oversee accurate system entry and monitoring of policy‑based actions, grievance files, and related documentation within HR case management tools. Ensure documentation repositories, including Alfresco or other designated systems, are regularly updated and maintained. Support governance and compliance related to hiring, wage setting, employee relations, and labor relations processes. Drive process standardization, training, and continuous improvement initiatives across supported locations.

What you bring

Bachelor’s degree in Human Resources, Business Administration, Labor Relations, Industrial Relations, or closely related field, or equivalent professional work experience relevant to this position.

7+ years of progressive experience in Human Resources, Employee Relations, Team Member Relations, or Labor Relations.

3+ years of experience supporting unionized environments.

Experience interpreting and administering collective bargaining agreements.

Experience conducting workplace investigations and resolving complex employee relations matters.

Experience leading and developing HR, labor relations, or employee relations professionals.

Strong knowledge of labor and employment laws and regulations.

Demonstrated ability to influence leaders and drive business outcomes in a manufacturing, logistics, distribution, production, or similar operational environment.

Ability and willingness to travel 30% of the time.

Added bonus if you have Experience supporting multiple unionized facilities or geographically dispersed operations. Collective bargaining and contract negotiation experience. Experience within manufacturing, distribution, logistics, automotive, supply chain, or production operations.

What We’ll Bring

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Career Possibilities

Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s life better. If you want to be part of the next‑generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.