Labor Relations Advisor

PACS Group (United Kingdom); United States; On-site; USD 70,000 - 95,000; Full time

Job summary

PACS Group seeks a Labor Relations Advisor to support day-to-day labor relations activities across a large healthcare organization. You will partner with HR, Operations, and Labor Relations leadership to ensure consistent CBA application, guide investigations, and maintain productive labor-management relationships.

The role focuses on tactical execution, compliance, issue resolution, and coordinating with leaders, employees, and union representatives to resolve routine labor-relations matters.

Qualifications

• Bachelor's degree preferred.
• 3-7 years of progressive labor relations or related HR experience in a unionized environment.
• Working knowledge of collective bargaining agreements, grievance administration, labor-management relations, and applicable labor laws.

Responsibilities

• Serve as the primary labor relations advisor for an assigned portfolio of union-represented facilities.
• Interpret contract language and advise leaders on consistent application of CBAs.
• Support investigations, grievances, arbitration preparation, and labor-management committee activities.
• Develop and maintain productive relationships with union representatives and labor-management stakeholders.
• Coordinate grievance tracking, investigations, and documentation for timeliness and accuracy.
• Assist with organizing efforts, representation matters, and union campaigns as assigned.

Skills

Labor relations

Union environment

Contract interpretation

Grievance admin

Labor laws

Stakeholder management

Education

Bachelor's degree in HR / Labor Relations / Industrial Relations / Business Administration

Job description

We are seeking a Labor Relations Advisor to support the day-to-day administration and execution of labor relations activities across a large, complex, and growing healthcare organization. This role serves as a key operational partner to HR, Operations, and Labor Relations leadership by helping ensure consistent application of collective bargaining agreements, supporting grievance administration, maintaining productive labor-management relationships, and providing guidance on routine labor relations matters.

The ideal candidate brings experience working in unionized environments, strong knowledge of labor relations practices, and the ability to manage multiple priorities while building effective relationships with leaders, employees, union representatives, and HR partners. This role is focused on the tactical execution of labor relations processes and programs, ensuring compliance, consistency, and effective issue resolution across the organization.

Key Responsibilities

Facility Partnership & Labor Relations Consulting

• Serve as the primary labor relations advisor for an assigned portfolio of union-represented facilities.
• Serve as a subject matter exper t on assigned collective bargaining agreements by interpreting contract language and advising leaders on consistent application.
• Partner with HR and operational leaders to address day-to-day labor relations issues and questions.
• Assist leaders in managing employee concerns within collective bargaining agreement guidelines.
• Escalate complex or high-risk labor matters to Labor Relations leadership as appropriate .

Collective Bargaining Agreement Administration

• Monitor adherence to labor relations processes, policies, and contractual obligations.
• Support investigations involving alleged contract violations, workplace disputes, and other labor-related matters.
• Conduct research on labor contract provisions, labor relations practices, and relevant regulatory developments.
• Support labor-related due diligence and integration activities associated with newly acquired union-represented facilities.
• Support labor relations activities related to organizing efforts, representation matters, and other union campaigns, as assigned.
• Prepare labor relations case files, summaries, correspondence, and supporting materials

Union Partnership & Labor- Management Relations

• Develop and maintain productive working relationships with union representatives and labor-management stakeholders.
• Lead or support labor-management meetings and assist with meeting preparation, agendas, notes, and follow-up activities.
• Facilitate communication between management and union representatives to promote collaborative problem-solving and timely issue resolution .

Grievance, Arbitration & Negotiation Support

• Coordinate grievance tracking and ensure compliance with contractual timelines.
• Assist in the intake, tracking, investigation, and resolution of grievances, ensuring timely follow-up and documentation.
• Gather facts, documents, and background information to support grievance responses.
• Prepare materials and documentation for arbitration hearings and other labor proceedings.
• Support collective bargaining activities through data collection, research, note-taking, logistics coordination, and administrative support.
• Maintain records related to bargaining, settlements, grievances, and arbitration outcomes.

Labor Analytics, Compliance & Continuous Improvement

• Maintain accurate labor relations records, databases, and documentation.
• Prepare routine reports, dashboards, and tracking metrics related to grievances, labor actions, arbitrations, and other labor relations activities.
• Monitor labor relations trends and identify recurring issues for review with Labor Relations leadership.
• Support compliance with labor laws, collective bargaining agreements, and organizational policies.
• Assist with audits, information requests, and documentation reviews.

Education & Leader Support

• Provide day-to-day labor relations guidance to HR and operational leaders.
• Support the development and delivery of labor relations training materials, tools, and resources.
• Help educate leaders on collective bargaining agreement provisions, labor relations processes, investigatory meetings, and effective union interactions.
• Promote consistent labor relations practices across facilities and business units.

Qualifications

• Bachelor's degree in Human Resources , Labor Relations, Industrial Relations, Business Administration, or a related field preferred.
• 3-7 years of progressive labor relations, employee relations, human resources, or related experience in a unionized environment.
• Working knowledge of collective bargaining agreements, grievance administration, labor-management relations, and applicable labor laws.
• Experience supporting investigations, grievances, arbitration preparation, negotiations, and/ or labor-management committee activities.
• Strong analytical, organizational, and documentation skil