Labor Productivity Analyst and Workforce Optimization Specialist

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 70,449 - 119,974; Full time

Job summary

Presbyterian Healthcare Services is seeking a Labor Productivity Analyst and Workforce Optimization Specialist to support the Director of Clinical Labor Productivity & Workforce Optimization. You will perform workforce analytics, productivity monitoring, staffing analysis, and labor performance reporting across the system to align resources with patient volumes and financial goals.

Collaborating with operations, nursing, finance, and HR leaders, you will develop workforce standards, benchmarks,

Qualifications

• Bachelor's degree in Finance, Healthcare Administration, Finance, or Accounting.
• 3–5 years in healthcare finance, workforce analytics, labor management, decision support, operations improvement or healthcare operations.
• Strong analytical and problem solving skills.
• Adaptive to change and priorities quickly; meet deadlines.
• Attention to detail.
• Operate computer programs and software including advanced Microsoft Excel Skills.
• Ability to communicate effectively with audiences in person and in electronic formats.
• Ability to think independently and capable of independent decision making.
• Experience working with large data sets and reporting tools.

Responsibilities

• Support the Labor Productivity Governance Committee through providing reporting, analytics, and action-plan tracking materials to Director.
• Monitor productivity performance across clinical and non-clinical departments.
• Assist with development and maintenance of productivity targets.
• Support position control review processes through workforce analytics and staffing assessments.
• Monitor compliance with productivity action plans and workforce governance processes.
• Workforce Analytics & Reporting
• Maintain workforce productivity reports utilizing Premier OperationsAdvisor, Workday, API, and other workforce management tools. Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
• Provides reporting and analysis to support system wide standardization of productivity reporting, standards, units of service and application of internal benchmarks.
• Assist in validating data integrity and benchmarking submissions.
• Provides reporting and analysis from OperationsAdvisor system utilized by all facilities to assist management in monitoring operational and financial performance and evaluate opportunities for improvement. Develop internal benchmarking reports in which department level performance data is utilized to identify and enable process improvement to the level of best practice.
• Staffing & Workforce Planning
• Provides reporting and analysis support through:
• Productivity standards
• Productivity management and variance reporting using OperationsAdvisor and other tools and systems
• Engagement process including watch list, action planning, and other migration strategies
• Position control process and exceptions needing approval. Evaluate requests for replacement and new positions.
• Roll-up reporting
• Reports to highlight the performance of KPI
• Support the Director with reporting and analysis for internal leading practices and/ or opportunities for cross-departmental or cross-facility projects that could improve workflow, eliminate waste, reduce costs, etc.

Job description

Location Address:

9521 San Mateo NEAlbuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $70,449.60

Maximum Offer $119,974.40

Now Hiring: Labor Productivity Analyst and Workforce Optimization Specialist

Summary:

Presbyterian Healthcare Services is transitioning the management of labor productivity from a location-based model to a centralized, system-led model, with a primary focus on clinical labor - the nursing, medical group, ancillary, and patient-care departments that drive the majority of the system's labor expense and most directly affect quality and safety. The Labor Productivity Analyst / Workforce Optimization Specialist supports the Director, Clinical Labor Productivity & Workforce Optimization through workforce analytics, productivity monitoring, staffing analysis, labor performance reporting, and workforce optimization initiatives across Presbyterian Delivery System. The role partners with operations, nursing, finance, and HR leaders to ensure staffing resources are aligned with patient volumes, productivity expectations, quality standards, and financial goals. This is done through supporting the Director to proactively identify opportunities in financial operations and workforce management, including development of workforce standards, internal benchmarks and business impact of system wide operational initiatives. Provides support for workforce management projects with reporting and analysis for industry research, benchmarking, and operational feasibility reporting. The Analyst will prepare analysis, status updates, reports, workplans, dashboards, communication/ planning activities and other materials for workforce management related functions. Work entails a high degree of autonomy and accuracy in workforce management analytical and reporting functions. Maintains strict confidentiality of all patient, employee and company data.

Type of Opportunity: Full time

Job Exempt: Yes

Job is based: Reverend Hugh Cooper Administrative Center

Work Shift: Days (United States of America)

Responsibilities

• Support the Labor Productivity Governance Committee through providing reporting, analytics, and action-plan tracking materials to Director.
• Monitor productivity performance across clinical and non-clinical departments.
• Assist with development and maintenance of productivity targets.
• Support position control review processes through workforce analytics and staffing assessments.
• Monitor compliance with productivity action plans and workforce governance processes.
• Workforce Analytics & Reporting
• Maintain workforce productivity reports utilizing Premier OperationsAdvisor, Workday, API, and other workforce management tools. Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
• Provides reporting and analysis to support system wide standardization of productivity reporting, standards, units of service and application of internal benchmarks.
• Assist in validating data integrity and benchmarking submissions.
• Provides reporting and analysis from OperationsAdvisor system utilized by all facilities to assist management in monitoring operational and financial performance and evaluate opportunities for improvement. Develop internal benchmarking reports in which department level performance data is utilized to identify and enable process improvement to the level of best practice.
• Staffing & Workforce Planning
• Provides reporting and analysis support through:
• Productivity standards
• Productivity management and variance reporting using OperationsAdvisor and other tools and systems
• Engagement process including watch list, action planning, and other migration strategies
• Position control process and exceptions needing approval. Evaluate requests for replacement and new positions.
• Roll-up reporting
• Reports to highlight the performance of KPI
• Support the Director with reporting and analysis for internal leading practices and/ or opportunities for cross-departmental or cross-facility projects that could improve workflow, eliminate waste, reduce costs, etc.

Qualifications

• Bachelor's degree in Finance, Healthcare Administration, Finance, Accounting, or a related field.
• Minimum of [3-5] years in healthcare finance, workforce analytics, labor management, decision support, operations improvement or healthcare operations.
• Strong analytical and problem solving skills.
• Adaptive to change and priorities quickly; meet deadlines
• Attention to detail
• Operate computer programs and software including advanced Microsoft Excel Skills.
• Ability to communicate effectively with audiences in person and in electronic formats
• Ability to think independently and capable of independent decision making
• Experience working with large data sets and reporting tools

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services