Labor Management Specialist

SHEIN; Whitestown (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Spending Accounts

Life/AD&D Insurance

Short-Term & Long-Term Disability

401(k) with company match

Paid vacation and holidays

Job summary

SHEIN in Whitestown, Indiana is seeking a Labor Management Specialist to support warehouse and logistics operations. This hands-on role thrives in a fast-paced environment, emphasizing collaboration and delivering an outstanding employee experience.

Responsibilities include managing staffing agency relationships, ensuring KPI alignment, standardizing supplier management, validating attendance and timesheets, and generating HR data reports to drive workforce decisions.

Qualifications

• 2+ years in HR Generalist or agency management in warehouse/logistics/high-volume ops.
• Flexible schedule to meet business needs.
• Proficiency in Microsoft Office; HRIS experience (UKG/ADP) preferred.
• Knowledge of HR policies, U.S. labor laws, and confidentiality.

Responsibilities

• Manage relationships with external staffing agencies to align with hiring needs.
• Hold agencies accountable for quality associates and KPIs.
• Establish SOPs for supplier management and data validation.
• Track HR data (turnover, attendance, engagement) for decision support.
• Maintain accurate HRIS records and employee files.

Skills

Communication skills

Problem-solving

Organizational skills

Adaptability

Education

Bachelor's degree in HR/Business

High school diploma

Tools

Microsoft Office

HRIS UKG

HRIS ADP

Job description

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry‑leading, on‑demand production methodology, for a smarter, future‑ready industry.

Position Summary

We are seeking a full‑time Labor Management Specialist to support our warehouse and logistics operations. This role is hands‑on and requires someone who thrives in a fast‑paced environment, enjoys collaboration, and is committed to delivering outstanding employee experience.

Job Responsibilities

• Manage relationships with external staffing agencies to ensure alignment with hiring needs and productivity goals.
• Hold agencies accountable for providing quality associates and achieving the business KPIs.
• Establish standardized operating procedures for supplier management.
• Ensure payment accuracy by validating relevant HR data, such as attendance and timesheet records, against supplier invoices.
• Track and analyze HR data such as turnover, attendance, and engagement survey results to support decision‑making.
• Continuously monitor employee rosters, roster audits, and conduct mass edits to ensure accuracy, and provide timely feedback to internal and external partners.
• Collaborate and communicate with various departments in the campus, provide suggestions and raise issues regarding business workforce needs, and assist in resolving them.
• Generate and output various types of data reports, manage process indicators, and provide solutions and recommend improvements based on workforce trends or actual issues.
• Maintain accurate employee files and HRIS records in compliance with company and legal standards.
• Collaborate with external staffing agencies to manage ADA accommodations, and related documentation.
• Ensure compliance with labor, employment, and workplace safety regulations.
• Ensure that quality of associates is met by maintaining higher eligibility standards and ensure that the candidates meet rehire eligibility requirements.
• Partner with leadership teams and contribute to special Ops and HR initiatives as needed.

Job Requirements

• Minimum 2 years of HR Generalist or agency management experience in a warehouse, logistics, manufacturing, or high‑volume operations environment.
• Able to go above and beyond to support the fluctuating business needs.
• Able to work on a flexible schedule as the business demands.
• Proficiency in Microsoft Office; experience with HRIS systems including UKG and ADP strongly preferred.
• High school diploma required; Bachelor’s degree in HR, Business, or related field strongly preferred.
• Knowledge of HR policies, procedures, and U.S. labor laws.
• Strong communication, problem‑solving, and organizational skills.
• Ability to manage sensitive information with confidentiality and discretion.
• Flexibility to adapt in a fast‑paced environment and reliability in attendance and punctuality.

Benefits and Culture

• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company‑Paid Basic Life/AD&D insurance
• Company‑Paid Short‑Term and Long‑Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance ProgramBusiness Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days

SHEIN is an equal opportunity employer committed to a diverse workplace environment.