Labor Department Unit Director

State of Connecticut - Department of Labor; Wethersfield (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

State employee benefits overview

Professional growth and paid training

Healthy work-life balance

Public Service Loan Forgiveness (PSLF)

Job summary

The State of Connecticut - Department of Labor is recruiting a Labor Department Unit Director for our Business Engagement Unit in Wethersfield, CT. This full-time leadership role oversees program planning, staff supervision, and coordination of unemployment insurance and job services initiatives.

The ideal candidate brings extensive experience in workforce development, program evaluation, and compliance with state and federal laws, with a proven track record in leading teams and managing complex

Qualifications

• Nine (9) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.
• One (1) year of the General Experience must have been in a supervisory or consultative capacity.
• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree may be substituted for one (1) additional year of the General Experience.

Responsibilities

• Directs staff and operations of an office or unit.
• Coordinates, plans and manages office or unit activities.
• Formulates program goals and objectives.
• Monitors, evaluates, and reports on programs and implements corrective action plans to address deficiencies and improve operations.
• Interprets and administers pertinent laws.
• Conducts performance evaluations.
• Schedules, assigns, oversees and reviews work of staff.
• Provides staff training and assistance.
• Prepares or assists in preparation of office or unit budget.
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures.

Skills

Legal knowledge

Program evaluation

Management skills

Unemployment programs

Labor market trends

Interpersonal skills

Communication skills

Negotiation

Problem solving

Analytical thinking

Tools

CTHires

Microsoft Outlook

Excel

Job description

Introduction

The State of Connecticut, Department of Labor (DOL) is recruiting a Labor Department Unit Director for our�Business Engagement Unit located in Wethersfield, CT.

Position Highlights:

• Full-time, 40 hours per week
• First (1st) shift
• Monday - Friday

The Role:

This position is in the Business Engagement Unit. The CT Department of Labor Business Engagement Unit is dedicated to the businesses and employees that support our communities.

What’s In It For You:

• Visit our new State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information.

We hope you take this opportunity to continue your career and make an impaCT!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

Preferred Shift/Location:

Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Labor Department this class is accountable for directing the planning, administration and coordination of an office or support unit involved with performance monitoring, employment and training grants and contracts, program automation support, program technical assistance and support, program operations, workforce development, and/or unemployed compensation benefits and advocacy.

EXAMPLES OF DUTIES

• Directs staff and operations of an office or unit;
• Coordinates, plans and manages office or unit activities;
• Formulates program goals and objectives;
• Monitors, evaluates, and reports on programs and implements corrective action plans to address deficiencies and improve operations;
• Interprets and administers pertinent laws;
• Conducts performance evaluations;
• Schedules, assigns, oversees and reviews work of staff;
• Provides staff training and assistance;
• Prepares or assists in preparation of office or unit budget;
• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
• May develop or assist in development of related policy;
• May identify resources, submit grant proposals, and develop new programs based on grant and contract rewards;
• May establish and maintain state job training or employment services programs, responsive service delivery networks, unemployment insurance claim call centers, or unemployment advocacy programs;
• May coordinate with technical experts to maintain integrity of automated systems;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of relevant state and federal laws, statutes and regulations;
• methods of program planning, development, monitoring and evaluation;
• Knowledge of and ability to apply management principles and practices;
• primary functions, policies and procedures in the areas of unemployment insurance, unemployment compensation benefits, job service, employment and training and workforce development;
• employment problems, labor market trends, conditions and their causes;
• Considerable interpersonal skills;
• oral and written communication skills;
• Skills negotiation skills;
• problem solving skills;
• Analytical ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of technical level experience in counseling, employment placement, veterans employment and training support services, public contact work, human service programs, community action programs, job service, unemployment insurance or employment and training functions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory or consultative capacity.

NOTE: For state employees this experience is interpreted at the level of a Labor Department Programs and Services Coordinator.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

• Experience managing employment and training programs.
• Experience providing outreach and presentations to businesses and job seekers regarding CTDOL programs and services
• Experience in public speaking to both large and small groups
• Experience working independently, prioritizing multiple assignments with competing deadlines.
• Experience collaborating with multiple units within the agency as well as other state and local agencies and community-based organizations on workforce development
• Experience with providing CTDOL business services to job seekers and employers through one or more of the following programs: Wagner-Peyser, WIOA, Trade Act, Rapid Response or Job Corps.
• Experience mentoring staff and leadership on program areas
• Experience managing state and federal audits and compliance reviews
• Experience monitoring and ensuring that office functions and productivity meet state and federal requirements
• Experience operating software tools including but not limited to CTHires, Microsoft Outlook, and Excel
• Experience monitoring performance metrics for staff
• Experience evaluating staff performance and address staff deficiencies as related to performance metrics
• Experience developing and conduct training for staff as needed

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

CONCLUSION

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.