Labcorp Employer Services (LES) - Key Account (Sales) Executive

Labcorp; Montpelier (VT); Vor Ort; USD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Life insurance

STD/LTD

401(k)

PTO or FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Zusammenfassung

Labcorp Employer Services is hiring a Key Account Executive to manage and grow an assigned portfolio of employer accounts across the Northeast. You will build relationships with HR leaders and benefits administrators, identify upsell opportunities, and deliver client-focused reviews and educational sessions.

Travel up to 20% is required. The role includes acting as a trusted advisor, coordinating with operations and support teams, and maintaining Salesforce records to drive retention and revenue

Qualifikationen

• 3+ years of experience managing a book of business or accounts with demonstrated retention and growth.
• Experience in healthcare, occupational testing and employee wellness is a plus.
• Experience using Salesforce or another CRM to manage relationships and opportunities.

Aufgaben

• Manage and grow an assigned portfolio of employer accounts.
• Develop strong relationships with HR leaders, benefits administrators, occupational health professionals, and business decision-makers.
• Identify upsell opportunities and drive organic growth within existing accounts.
• Deliver customer presentations, business reviews, and educational sessions highlighting LES solutions.
• Serve as a trusted advisor and primary point of contact for customer needs, issue resolution, and ongoing support.
• Collaborate with operations, implementation, and customer support teams to ensure exceptional customer experience.
• Maintain accurate account records within Salesforce CRM.
• Meet and exceed retention, revenue, and territory growth goals.
• Travel up to 20%.

Kenntnisse

Account management

Sales

CRM usage

Communication

Ausbildung

Bachelor's Degree preferred

High School Diploma or equivalent

Tools

Salesforce CRM

Jobbeschreibung

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp Employer Services (LES) is seeking a customer-focused, results-driven Key Account Executive to support and grow employer relationships throughout the Northeast states: CT, ME, MA, NH, RI, VT, NJ, NY, PA, DE, and MD.

While much of the role involves managing customer relationships through phone, email, and virtual meetings, regular field engagement is also an important part of long-term success. In-person customer visits, business reviews, training sessions, and on-site meetings help strengthen relationships, uncover growth opportunities, improve customer satisfaction, and ensure clients receive the highest level of service and support. Travel is up to 20%.

Pay Range: $65,000 - $80,000 USD annual

Variable Compensation

The position is also eligible for commissions under the applicable variable compensation plan. Commissions are earned based on achievement of performance metrics under the plan.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Job Responsibilities

• Manage and grow an assigned portfolio of employer accounts.
• Develop strong relationships with HR leaders, benefits administrators, occupational health professionals, and business decision-makers.
• Identify upsell opportunities and drive organic growth within existing accounts.
• Deliver customer presentations, business reviews, and educational sessions highlighting LES solutions.
• Serve as a trusted advisor and primary point of contact for customer needs, issue resolution, and ongoing support.
• Collaborate with operations, implementation, and customer support teams to ensure exceptional customer experience.
• Maintain accurate accountancy, opportunities, and customer records within Salesforce CRM.
• Meet and exceed assigned retention, revenue, and territory growth goals.
• Travel up to 20%.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• Bachelor's Degree preferred.
• 3+ years of experience managing a book of business, customer portfolio, territory, or account base with demonstrated success in customer retention and growth.
• 1+ years of experience in healthcare, occupational testing and employee wellness, diagnostics, laboratory services, employer services, pharmaceutical and medical device.
• 1+ year of experience utilizing Salesforce or another CRM platform to manage customer relationships and opportunities.

Additional Job Standards

• Ideal candidate resides in the Northeast: CT, ME, MA, NH, RI, VT, NJ, NY, PA, DE, and MD.
• Must have a valid driver's license and clean driving record
• Demonstrated ability to build relationships, retain customers, and identify growth opportunities.
• Experience presenting solutions, conducting customer reviews, and engaging with business decision-makers.
• Demonstrated success identifying upsell opportunities and expanding existing customer relationships.
• Strong customer relationship management and account retention skills.
• Excellent verbal, written, and presentation communication skills.
• Ability to identify customer needs and recommend value-based solutions.
• Strong organizational, planning, and time management abilities.
• Self-motivated, results-oriented, and comfortable working independently.
• Proficiency with Microsoft Office applications; CRM experience preferred.
• Ability to thrive in a fast-paced, customer-focused environment while balancing account management and territory growth responsibilities.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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