Lab Technician with Mac NPI hardware

Centraprise; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Centraprise is seeking a manual lab technician in Austin, TX to support engineers by unboxing, racking, cabling, and testing hundreds of Mac hardware units daily.

You will assist with regression testing, software updates, and data collection while maintaining lab equipment and documentation in a fast-paced on-site environment.

Qualifications

• Knowledge of Mac hardware and hardware validation processes.
• Strong troubleshooting and problem-solving abilities.
• Comfort with Terminal and Bash for quick diagnostics.

Responsibilities

• Unbox, rack, cabling, scan, and inventory 100’s of units daily.
• Assist engineers with regression tests and data collection.
• Set up hardware and perform regular software updates on test devices.
• Maintain lab equipment and keep detailed test documentation.

Skills

Mac hardware

Troubleshooting

Terminal Bash

Attention to detail

Multitasking

Python

Job description

Location: Austin, TX (5 days a week - 9AM to 6PM)

Must Have Technical/Functional Skills

• We need 1 individual to serve as manual lab technicians for the team, and work alongside engineers to perform validation on Mac hardware on 100’s of units at a time. The lab technicians will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.
• Doing the manual heavy lifted required by racking and maintaining 100’s of Mac NPI hardware and test devices
• Assist the team’s engineers with their requests for regression or additional data
• Keep track of 100’s of devices under test and peripherals
• Setup hardware and perform regular software updates to hardware under test

In Scope

• 100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests
• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
• Maintain lab test equipment and infrastructure as requested by the team
• Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time
• Categorize and keep track of test peripherals in the lab using internal tools
• On-going documentation of test processes for future reference
• Working on manual tasks required for maintaining or setting up new lab spaces

Skills

• Knowledge of Mac hardware
• Strong troubleshooting skills
• High level of comfort using Terminal and bash
• Strong attention to detail
• Ability to multitask and deliver results under competing priorities

Must-haves for Lab Technician

• Expected to be able to pick up items up to 50 lbs.
• Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.
• Expected to be available on-site 5 days a week.
• Able to quickly travel between different buildings to support labs in different locations.

Preferred for Lab Technician

• Proficiency in Python
• Austin location and expected to work in office and lab - 5 days a week - 9AM to 6PM

Equipment

• None Required (we provide everything)

Success Criteria/Definition of Done

• Critical feedback is accepted and changes are made to improve if needed
• All requests in the queue are performed in a timely manner within defined deadlines.
• Clea r and timely communication with the team
• Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail)