Lab Support Technician - PRN

mercy; Arkansas; On-site; USD 32,000 - 48,000; Full time

Job summary

Mercy is seeking a Lab Support Technician (LST I) to assist the provider care team with reports, data handling and scheduling within the laboratory. The role requires excellent customer service, HIPAA compliance, and accurate specimen collection using professional methods.

The position is PRN at Mercy - Rogers, focusing on lab support duties, processing and coordination of specimen transport and referrals while upholding Mercy Service Standards.

Qualifications

• Minimum: high school diploma or GED, or enrolled in a healthcare career program.
• Experience or coursework in biology, chemistry, or other sciences is preferred.
• Excellent customer service and communication skills are essential.

Responsibilities

• Provide accurate, timely laboratory support for reports, data and scheduling.
• Perform skillful acquisition of laboratory specimens using safe and professional methods.
• Handle processing, transport and referral of specimens and reports.
• Maintain HIPAA confidentiality in all interactions with internal and external customers.

Skills

Customer service

HIPAA confidentiality

Specimen collection

Education

High school diploma or GED

Enrolled in healthcare program

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

• Lab Support Tech
• PRN
• Mercy - Rogers

Minimum Qualifications:

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other:

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications:

Education: College level Chemistry, Biology or other Science courses

Experience: Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.