Lab Support Technician Lead

SSM Health; Jefferson City (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Lab Support Technician to supervise laboratory assignments and support staff in a busy lab environment. This role involves ensuring adherence to procedures, performing various lab tests, and assisting with administrative duties. Ideal candidates will have a high school diploma or equivalent and at least two years of relevant experience, with strong skills in supervision and customer service.

Benefits

Paid parental leave

Flexible payment options

Tuition coverage

Qualifications

• Two years' experience as a Lab Support Technician required.
• Ability to perform lab tests and manage workflow.
• Experience in customer service and data entry.

Responsibilities

• Supervises assignments and provides feedback.
• Ensures daily workflow is completed according to procedures.
• Assists with competency assessments and performs lab tests.

Skills

Supervision

Laboratory Procedures

Customer Service

Data Entry

Education

High School diploma/GED

Job description

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - Jefferson City

Worker Type: Regular

Job Summary: Under direct supervision, supervises assignments within the laboratory and acts as a resource to Laboratory Support Technicians.

Job Responsibilities and Requirements:

1. Schedules, plans, delegates, and supervises assignments. Provides feedback during performance review process.
2. Ensures daily workflow is completed following established procedures.
3. Assists leadership on projects of medium complexity and size.
4. May orient new staff.
5. Performs loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
6. Assists customers including answering phones and responding to inquiries.
7. Supports laboratory staff in collecting, labeling, processing, and preserving specimens according to procedures.
8. Enters, accesses, and executes lab orders in the laboratory and electronic medical record system.
9. Assists with competency assessments for pre-analytical staff.
10. Cleans and maintains laboratory supplies and work area.
11. May update statistical records, label tubes, and schedule processing runs.
12. May perform moderate complexity testing, phlebotomy, and waived testing.
13. Identifies patients using two identifiers.
14. Performs administrative duties including admission activities, insurance verification, order entry, and medical record processing.
15. Works safely and maintains alertness at all times.
16. Performs other duties as assigned.

Education: High School diploma/GED or 10 years of work experience.

Experience: Two years' experience as a Lab Support Technician.

Physical Requirements:

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive movements.
• Use of vision and depth perception for various distances and color differentiation.
• Use of hearing and speech for communication and alarms detection.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License and/or Certifications: None

Work Shift: Variable Shift (United States of America)

Job Type: Employee

Department: 3411000011 Phlebotomy

Scheduled Weekly Hours: 40

Benefits: SSM Health offers comprehensive benefits including paid parental leave, flexible payment options, and upfront tuition coverage. Explore All Benefits

SSM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by law. Click here to learn more.