Lab Support Technician I - FT, Days

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Mount Auburn (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy Hospital Southeast is seeking a Lab Support Technician I to join the provider care team. You will assist with reports, data and scheduling for the laboratory, ensuring accurate specimen collection and processing while upholding Mercy standards.

The role emphasizes excellent customer service, HIPAA compliance and collaborative teamwork in a fast-paced clinical setting. A high school diploma or GED is required, with preferred chemistry/biology coursework or clinical lab experience.

Qualifications

• High school diploma, GED, or enrollment in a healthcare career program.
• Preferred: college-level chemistry, biology or other science courses.
• Preferred: experience in a clinical laboratory.

Responsibilities

• Provide accurate, timely laboratory support and customer service.
• Acquire and process laboratory specimens following safe, professional methods.
• Transport and refer specimens and reports as required.
• Maintain HIPAA confidentiality and lab policies.

Skills

Customer service

Laboratory support

HIPAA compliance

Education

High school diploma / GED or healthcare program

College chemistry or biology (preferred)

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Location

Mercy Hospital Southeast-Primary Care West
817 S Mount Auburn
Cape Girardeau, MO 63701

Hours/Schedule

Full-Time (40-hrs per week)

Education

High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Education

College level Chemistry, Biology or other Science courses

Preferred Experience

Previous experience in a clinical laboratory

Why Mercy?

• medical
• dental
• vision coverage
• paid time off
• tuition support
• matched retirement plans for team members working 32+ hours per pay period

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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